| Product Type | 1-Year Advantage Ultra Service Plan |
| Service Category | Support and Maintenance |
| Supported Equipment | EPS 6000 300–375 kVA UPS |
| Service Duration | 1 Year |
| Service Coverage | On-site Service |
| Priority Service | Yes |
| Proactive Maintenance | Yes |
| Maximum System Uptime Support | Yes |
| Contract Type | Renewable Maintenance Contract |
| Service Level | Ultra (Premium) |
(1) Year Advantage Ultra Service Plan for EPS 6000 300–375 kVA UPS

Key Benefits
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- Specifically designed for EPS 6000 300–375 kVA models, ensuring precise compatibility and support.
- TAA compliance ensures eligibility for federal and government contracts.
- Premium service tier includes proactive maintenance and priority support to reduce costly downtimes.
Product Overview
The APC (1) Year Advantage Ultra Service Plan is designed for a single EPS 6000 UPS system (300–375 kVA), offering premium level service and support. With TAA compliance and origin in the United States, it is suitable for both enterprise and public-sector use. The plan includes priority response, proactive maintenance, and helps ensure maximum system uptime in mission-critical operations.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud Support Platform | EcoStruxure IT |
| Cloud Monitoring Included | Yes |
| Remote Diagnostics | Included |
| Licensing Term | Annual (1 Year) |
| License Activation Required | Yes |
| Configuration Assistance | Included with Plan |
Compliance & Origin
| TAA Compliant | Yes |
| Country of Origin | United States |
| RoHS Compliant | Yes |
| UNSPSC Code | 81111812 |
| ECCN | EAR99 |
Support & Response
| Hours of Service Coverage | 24x7 |
| Response Time SLA | Next Business Day or Better |
| Emergency On-Site Support | Included |
| Firmware Upgrades Included | Yes |
| Parts Replacement Coverage | Yes |
| Technical Account Manager Access | Optional |
| Remote Troubleshooting | Included |
| Installation Assistance | Included when applicable |
| Preventive Maintenance Visits | 1 per year – scheduled |
Interfaces
| Remote Monitoring Support | Yes |
| Integration with Management System | Supported |
| Notification System | 24/7 Alerts and Reporting |
Physical & Environmental
| Power System Type Supported | Three-phase UPS System |
| Maximum UPS Capacity Supported | 375 kVA |
| Minimum UPS Capacity Supported | 300 kVA |
Advanced Security Features
| Cybersecurity Risk Mitigation Services | Included |
| Event Log Reporting | Yes |
| Service Staff Background Checks | Yes |