Products Unclassified APC (1) Year 8HR 7X24 Respo...

APC (1) Year 8HR 7X24 Response Upgrade for Cooling Product

VENDOR: APC Mfg Part#: WUPG8HR7-UF-00
1 1
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$706.00
$706.00
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MSRP: $1,046.00
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  • Includes 1-year upgrade to existing service contract
  • Provides 8-hour response time with 24x7 coverage
  • Designed for one cooling product
  • TAA compliant for government procurement
  • Manufactured in the United States

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Key Benefits

Eye-Insights
  • Minimizes operational downtime with guaranteed 8-hour, 24/7 support
  • Enhances compliance posture with TAA-certified service
  • Ideal for cooling infrastructure in high-demand environments like data centers

Product Overview

The APC (1) Year 8HR 7X24 Response Upgrade is a high-availability service enhancement tailored to extend the coverage of an existing support agreement for a single cooling product. By providing 24/7 access to technical support and guaranteeing 8-hour on-site response times, this upgrade is built for mission-critical IT or industrial environments.

Backed by APC’s robust infrastructure, the service ensures fast deployment of field technicians to diagnose and resolve system issues—maximizing uptime and protecting sensitive operations. The product is TAA compliant and manufactured in the United States, ensuring regional compliance and quality.

This upgrade is essential for organizations with stringent SLAs where uninterrupted cooling is critical for maintaining operational stability. It is especially suitable for data centers, server facilities, and industrial applications where rapid response is a necessity.

Specifications

Product Overview
Product Type Service / Support - Response Time Upgrade
Service Duration 1 Year
Service Level 8-Hour On-Site Response
Service Availability 24x7
Covered Equipment Single Cooling Product

Wireless Features
Wireless Capability

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliant
Certifications APC Quality Standards and Regional Regulatory Compliance

Advanced Security Features
Security Compliance Framework Supports IT Service Management Security Policies
Remote Diagnostics Support Yes
Engineer Background Checked Yes

Interfaces
Remote Support Access Included
Service Request Method Phone, Web Portal
Response Coordination Interface Customer Support Portal

Physical & Environmental
Field Technician Dispatch On-Site, Within 8 Hours
Service Coverage Region Select Locations, Confirm with APC
Service Delivery Method On-Site Support with Remote Coordination

Cloud Management & Licensing
Support Access Method APC Remote Support Portal
License Type Subscription – Upgrade Add-On
License Term 1 Year
Included Support Features 24/7 Access, Advanced Technical Support, Fast Dispatch
Cloud Service Option Optional with EcoStruxure IT Support Integration

Additional Features
SKU (Manufacturer Part Number) WUPG8HR7-UF-00
Service Upgrade Type Response Priority Enhancement
Brand APC
Service Usage Mission-Critical IT Systems, Data Centers, Industrial Cooling Systems
Compatible Product Line APC Cooling Products
Upgrade Format Add-on to Existing Support Agreement
Response Scope Diagnosis and Resolution On-Site
Applicable Environments High-Availability Sites, SLA-Critical Systems
Onboarding Timeframe Immediate Upon Activation
Service Provider Dispatch APC Certified Field Engineer
Phone Technical Support 24x7 Access
Online Knowledge Base Access Yes
Emergency Support Response Prioritized
Availability SLA Within 8 Hours On-Site (24x7)