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APC 1-Year Advantage Ultra Plan for Galaxy 3500/SUVT 20 kVA UPS

VENDOR: APC Mfg Part#: WADVULTRAM-G3-22
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$7,428.00
$7,428.00
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MSRP: $10,920.00
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  • Applicable to Galaxy 3500 or SUVT 20 kVA UPS installed for 10 years
  • Includes 1 year of Advantage Ultra service coverage
  • Manufactured in the United States (COO: UNITED STATES)
  • TAA (Trade Agreements Act) compliant
  • Designed for high-availability power systems

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Key Benefits

Eye-Insights
  • Provides intensive support coverage for aging UPS systems, extending their operational life.
  • TAA compliance ensures eligibility for U.S. government and federal contract use.
  • Manufactured and supported in the United States, ensuring regulatory compliance and fast service delivery.

Product Overview

The APC (1) Year Advantage Ultra Service Plan supports Galaxy 3500 and SUVT 20 kVA UPS systems that have been in service for a decade. This service extension improves equipment reliability through preventive maintenance, prioritized onsite response, and enhanced technical support. With TAA compliance and a U.S. origin, it suits both commercial and federal requirements, helping to maximize performance and reduce unexpected downtime. This plan is an integral safeguard for critical environments needing continuous power availability.

Specifications

Product Overview
Service Type Advantage Ultra Service Plan
Applicable Products Galaxy 3500 & SUVT 20 kVA UPS systems
Service Duration 1 Year
Service Level On-site support with priority response
Plan Features Preventive maintenance, 24/7 support, technical support access
Replacement Parts Coverage Yes
Support Coverage 24x7 telephone technical support and on-site service
Max Supported UPS Size 20 kVA
Preventive Maintenance Visits Included, scheduled annually
Dispatch Method Priority On-site Dispatch
Renewability Yes
Target System Age Designed for systems 10+ years in operation

Cloud Management & Licensing
Cloud Portal Access Included with service plan
Software Updates Included Yes
Customer Dashboard Yes – service and maintenance tracking
Licensing Included Yes – all tools included with service package
Asset Management Included

Advanced Security Features
Data Security During Service Customer data confidentiality preserved by certified engineers
Certified Personnel APC Field Service Engineers with security clearance capabilities
Critical Power Environment Support Optimized for secure and critical infrastructure

Wireless Features
Remote Monitoring Capability Supported via Galaxy UPS and EcoStruxure IT platform

Interfaces
Remote Support Access Available through APC support portal
Notification Methods Phone, email, and ticketing system

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance Yes
WEEE Compliance Yes
Contract Number WADVULTRAM-G3-22

Physical & Environmental
Service Delivery Location On-site at customer premises
Facility Requirements Customer must provide equipment access during service window

Additional Specifications
Brand APC
Manufacturer Part Number WADVULTRAM-G3-22
Service Level Agreement (SLA) Defined response time and onsite support per terms
Support Method Phone, online, and on-site
Use Case Commercial and federal critical infrastructure
Included Reports Maintenance summary report provided post-service