Service Type | Advantage Ultra Service Plan |
Contract Duration | 1 Year |
Supported Equipment | Symmetra PX 300kVA UPS, 4 XR frames, and a PDU |
Service Location | On-site |
Coverage Area | United States |
Response Time | Priority Response |
Service Availability | 24x7 on-site support |
Repair and Replace Support | Included |
Preventive Maintenance | Included |
Service Tier | Ultra |
Contract Type | Maintenance and Support Agreement |
Service Frequency | As needed plus scheduled maintenance |
APC 1 Year Advantage Ultra Plan for SY 300kVA UPS & XR Frames

Key Benefits

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- Provides expert on-site support to minimize downtime for mission-critical power systems
- Enhances compliance and procurement eligibility with TAA-compliant service coverage
- Delivers 1-year peace of mind and ROI protection for large-scale APC power investments
Product Overview
The APC 1 Year Advantage Ultra Service Plan, part number WADVULTRA-NX-85, delivers mission-critical on-site support for one SY 300kVA UPS, four XR frames, and a PDU. Covering a full 1-year contract period, it includes maintenance, priority dispatch, and risk mitigation services. TAA-compliant and valid within the United States, this plan enhances system uptime for high-demand environments like data centers and enterprise IT. It’s a strategic option to maintain maximum availability and long-term infrastructure value.
Specifications
Product Overview
Physical & Environmental
Service Delivery Method | Field Engineer On-site Visit |
Applicable Installations | Data centers, enterprise IT environments |
Cloud Management & Licensing
APC EcoStruxure Integration | Compatible |
Cloud Monitoring Services Included | Yes with additional licensing |
Remote Diagnostics | Included |
Software Updates | Included during contract period |
Additional Services & Support Details
Parts and Labor | Included for covered equipment |
Next Business Day Scheduling | Yes, priority service included |
APC Certified Engineer Dispatch | Yes |
Battery Maintenance Support | Yes, for covered UPS systems |
Replacement Equipment Shipping | If required during service window |
Technical Support Access | 24/7 phone and remote |
Service Plan Renewability | Yes, renewable annually |
Service Eligibility Requirements | Must own eligible APC SY 300kVA UPS & components |
Contract Activation Time | After purchase and registration |
Plan Transferability | Not transferable between equipment |
Interfaces
Remote Monitoring Support | Yes, via APC remote monitoring systems |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | Yes |
EPA Energy Star | |
UL Listed |
Advanced Security Features
Contract Risk Mitigation Features | Proactive risk identification and response planning |
Security Patch Management Support | Included through APC support |