| Service Type | Advantage Ultra Service Plan | 
| Contract Duration | 1 Year | 
| Supported Equipment | Symmetra PX 300kVA UPS, 4 XR frames, and a PDU | 
| Service Location | On-site | 
| Coverage Area | United States | 
| Response Time | Priority Response | 
| Service Availability | 24x7 on-site support | 
| Repair and Replace Support | Included | 
| Preventive Maintenance | Included | 
| Service Tier | Ultra | 
| Contract Type | Maintenance and Support Agreement | 
| Service Frequency | As needed plus scheduled maintenance | 
APC 1 Year Advantage Ultra Plan for SY 300kVA UPS & XR Frames

Key Benefits
 
            
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- Provides expert on-site support to minimize downtime for mission-critical power systems
- Enhances compliance and procurement eligibility with TAA-compliant service coverage
- Delivers 1-year peace of mind and ROI protection for large-scale APC power investments
Product Overview
The APC 1 Year Advantage Ultra Service Plan, part number WADVULTRA-NX-85, delivers mission-critical on-site support for one SY 300kVA UPS, four XR frames, and a PDU. Covering a full 1-year contract period, it includes maintenance, priority dispatch, and risk mitigation services. TAA-compliant and valid within the United States, this plan enhances system uptime for high-demand environments like data centers and enterprise IT. It’s a strategic option to maintain maximum availability and long-term infrastructure value.
Specifications
                      Product Overview
                      
                    
                    
                      Physical & Environmental
                      
                    
                    | Service Delivery Method | Field Engineer On-site Visit | 
| Applicable Installations | Data centers, enterprise IT environments | 
                      Cloud Management & Licensing
                      
                    
                    | APC EcoStruxure Integration | Compatible | 
| Cloud Monitoring Services Included | Yes with additional licensing | 
| Remote Diagnostics | Included | 
| Software Updates | Included during contract period | 
                      Additional Services & Support Details
                      
                    
                    | Parts and Labor | Included for covered equipment | 
| Next Business Day Scheduling | Yes, priority service included | 
| APC Certified Engineer Dispatch | Yes | 
| Battery Maintenance Support | Yes, for covered UPS systems | 
| Replacement Equipment Shipping | If required during service window | 
| Technical Support Access | 24/7 phone and remote | 
| Service Plan Renewability | Yes, renewable annually | 
| Service Eligibility Requirements | Must own eligible APC SY 300kVA UPS & components | 
| Contract Activation Time | After purchase and registration | 
| Plan Transferability | Not transferable between equipment | 
                      Interfaces
                      
                    
                    | Remote Monitoring Support | Yes, via APC remote monitoring systems | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliance | Yes | 
| RoHS Compliance | Yes | 
| EPA Energy Star | |
| UL Listed | 
                      Advanced Security Features
                      
                    
                    | Contract Risk Mitigation Features | Proactive risk identification and response planning | 
| Security Patch Management Support | Included through APC support | 
 
              