| Service Type | 1-Year On-Site Service with Monitoring & Dispatch | 
| Service Duration | 1 Year | 
| Service Level | Level 2B | 
| Coverage | Monitoring & Dispatch | 
| Product Type | Service Contract | 
| Service Location | On-Site | 
| Required Hardware | Network Management Card (NMC) Required | 
| Brand | APC | 
| Part Number | WMD1YOSNBD-MDC-02B | 
| Target Equipment Type | Micro Data Center (MDC) | 
APC 1 Year On-Site Service with Monitoring for MDC Level 2B
 
 

Key Benefits
 
            
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- Ensures operational continuity with 24/7 monitoring and rapid dispatch coordination
- Delivers enhanced security through encrypted communication and compliant data handling
- Maximizes ROI in MDC deployments with certified service and cloud integration via EcoStruxure IT
Product Overview
The APC 1 Year On-Site Service with Monitoring for MDC Level 2B provides enterprise-grade technical support for Micro Data Centers up to approx. 20U. Leveraging the EcoStruxure IT platform, it ensures proactive incident management, dispatch coordination, and remote diagnostics through a required Network Management Card (NMC). Designed for North America and delivered by factory-certified personnel, it includes real-time alerts, secure access, and compliance with data privacy regulations including GDPR/CCPA. With ISO 9001 certification and TAA compliance, this one-year support plan improves uptime and system resiliency through cloud-enabled infrastructure service monitoring.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Monitoring Platform | EcoStruxure IT | 
| Cloud Integration | Yes | 
| License Duration | 1 Year | 
| Included Features | Proactive Incident Management, Remote Monitoring, Dispatch Coordination | 
                      Advanced Security Features
                      
                    
                    | Remote Access Security | Encrypted Communications | 
| Data Privacy Compliance | Meets GDPR/CCPA Guidelines | 
| Incident Reporting | Real-Time Alerts with Secure Escalation | 
| Authentication Methods | Credentialed Access via Secure Portal | 
                      Wireless Features
                      
                    
                    | Monitoring Communication Method | Optional Cellular or Ethernet Connectivity (NMC Dependent) | 
                      Interfaces
                      
                    
                    | Remote Monitoring Interface | Network Management Interface (NMC) | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | UNITED STATES | 
| TAA Compliance | Yes | 
| Certifications | ISO 9001 | 
| Service Compliance Standards | Factory Certified Personnel | 
                      Physical & Environmental
                      
                    
                    | Applicable Device Size | Micro Data Center Level 2B (Rack-Mounted Systems Up to Approx. 20U) | 
| Service Availability Area | North America (Regional Restrictions May Apply) | 
 
               
     
    