Product Type | On-Site Warranty Upgrade with Dispatch Service |
Service Duration | 1 Year |
Service Location | On-Site |
Service Features | IT Expert Enabled Dispatch, Expedited Issue Resolution, Mission-Critical Support |
Intended Use Cases | Mission-Critical IT Environments |
Delivery Method | US-Based On-Site Technical Dispatch |
Part Number | WITEDS1YR-SP-03 |
Manufacturer | APC |
Service Name | 1-Year On-Site Warranty Upgrade with IT Expert Enabled Dispatch Service |
APC 1-Year On-Site Warranty Upgrade with IT Expert Dispatch Service


Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures higher uptime with prioritized engineer dispatch via IT Expert.
- Complies with TAA standards for use in sensitive or regulated environments.
- Reliable on-site support within the U.S. enhances response speed and accountability.
Product Overview
The APC 1-Year On-Site Warranty Upgrade with IT Expert Enabled Dispatch Service extends the factory warranty with premium on-site support for one year. It includes IT Expert’s intelligent dispatch system for expedited issue resolution and enhanced uptime. TAA compliance ensures it meets regulatory needs, while US-based service delivery guarantees responsive and localized support. This plan is ideal for mission-critical IT environments demanding high availability and prompt technical service.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Integration | Includes IT Expert Intelligent Dispatch System |
Remote Monitoring Capability | Enabled via IT Expert Platform |
Included Licenses | IT Expert Dispatch Access |
Management Interface | Schneider Electric EcoStruxure IT |
Automatic Case Creation | Yes, through IT Expert |
Service Dispatch Automation | Yes, enabled by IT Expert |
Cloud-Based Service Monitoring | Yes |
Interfaces
Remote Access Capability | Yes, through IT Expert Integration |
Supported Communication Protocols | HTTPS, SNMP for Remote Monitoring |
System Compatibility | Compatible with EcoStruxure-Enabled APC Devices |
Wireless Features
Wireless Monitoring Support | Supported via EcoStruxure Cloud if Networked Device is Enabled |
Real-Time Alerting | Yes, via IT Expert Platform |
Mobile App Support | Yes, through EcoStruxure IT for Android and iOS |
Cloud Alert Notification Channels | Email, SMS, Push Notifications |
Multi-Site Monitoring | Supported with IT Expert Subscription |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Regulatory Compliance | TAA Compliant for Government Procurement |
Service Availability Region | United States |
Advanced Security Features
Authentication for Cloud Access | Secure Role-Based Access Control |
Secure Communications | TLS Encryption for Remote Management |
Physical & Environmental
Response Time (On-Site Dispatch) | Next Business Day (varies by location) |
Deployment Scope | Eligible Systems Under Factory Warranty |