| Product Type | On-Site Warranty Upgrade with Dispatch Service | 
| Service Duration | 1 Year | 
| Service Location | On-Site | 
| Service Features | IT Expert Enabled Dispatch, Expedited Issue Resolution, Mission-Critical Support | 
| Intended Use Cases | Mission-Critical IT Environments | 
| Delivery Method | US-Based On-Site Technical Dispatch | 
| Part Number | WITEDS1YR-SP-03 | 
| Manufacturer | APC | 
| Service Name | 1-Year On-Site Warranty Upgrade with IT Expert Enabled Dispatch Service | 
APC 1-Year On-Site Warranty Upgrade with IT Expert Dispatch Service
 

Key Benefits
 
            
            
              
                Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
              
              
                
          
        AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures higher uptime with prioritized engineer dispatch via IT Expert.
- Complies with TAA standards for use in sensitive or regulated environments.
- Reliable on-site support within the U.S. enhances response speed and accountability.
Product Overview
The APC 1-Year On-Site Warranty Upgrade with IT Expert Enabled Dispatch Service extends the factory warranty with premium on-site support for one year. It includes IT Expert’s intelligent dispatch system for expedited issue resolution and enhanced uptime. TAA compliance ensures it meets regulatory needs, while US-based service delivery guarantees responsive and localized support. This plan is ideal for mission-critical IT environments demanding high availability and prompt technical service.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Cloud Integration | Includes IT Expert Intelligent Dispatch System | 
| Remote Monitoring Capability | Enabled via IT Expert Platform | 
| Included Licenses | IT Expert Dispatch Access | 
| Management Interface | Schneider Electric EcoStruxure IT | 
| Automatic Case Creation | Yes, through IT Expert | 
| Service Dispatch Automation | Yes, enabled by IT Expert | 
| Cloud-Based Service Monitoring | Yes | 
                      Interfaces
                      
                    
                    | Remote Access Capability | Yes, through IT Expert Integration | 
| Supported Communication Protocols | HTTPS, SNMP for Remote Monitoring | 
| System Compatibility | Compatible with EcoStruxure-Enabled APC Devices | 
                      Wireless Features
                      
                    
                    | Wireless Monitoring Support | Supported via EcoStruxure Cloud if Networked Device is Enabled | 
| Real-Time Alerting | Yes, via IT Expert Platform | 
| Mobile App Support | Yes, through EcoStruxure IT for Android and iOS | 
| Cloud Alert Notification Channels | Email, SMS, Push Notifications | 
| Multi-Site Monitoring | Supported with IT Expert Subscription | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliance | Yes | 
| Regulatory Compliance | TAA Compliant for Government Procurement | 
| Service Availability Region | United States | 
                      Advanced Security Features
                      
                    
                    | Authentication for Cloud Access | Secure Role-Based Access Control | 
| Secure Communications | TLS Encryption for Remote Management | 
                      Physical & Environmental
                      
                    
                    | Response Time (On-Site Dispatch) | Next Business Day (varies by location) | 
| Deployment Scope | Eligible Systems Under Factory Warranty | 
 
               
    