Service Type | 1 Year Enhanced Annual Agreement (EAA) Upgrade |
Purpose | Firmware upgrade or extension of existing service plan for APC in-room cooling unit |
Target Devices | APC In-Room Cooling Units under existing service coverage |
Coverage Duration | 1 Year |
Delivery Method | Electronic / Remote Support |
Service Features | Proactive firmware updates, support continuity, regulatory compliance |
Form Factor | Service Plan / Software Upgrade |
APC 1 Yr EAA Upgrade for In-Room Cooling Unit


Key Benefits

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- Ensures ongoing support and system performance for critical in-room cooling devices.
- Meets TAA compliance, making it eligible for federal and government contracts.
- Backed by APC’s manufacturing in the U.S., aligning with quality and procurement expectations.
Product Overview
The APC 1 Year EAA Upgrade to Firmware or Existing Service Plan (WUPGEAA-UF-00) delivers extended coverage and proactive support for a single APC in-room cooling unit. This service is tailored for devices already under a service plan or requiring a firmware upgrade, providing critical support continuity to maintain temperature-sensitive environments. Made in the United States and TAA-compliant, the upgrade meets regulatory and procurement standards.
Enhancing resilience and compliance through timely firmware updates and dependable support, this service is essential in environments where in-room cooling ensures infrastructure stability. Designed to improve integration, uptime, and efficiency, it’s an ideal investment for server rooms or other high-availability areas relying on climate control technologies.
This upgrade complements APC’s broader services, delivering reliable, ongoing protection for your hardware investment.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | APC Remote Monitoring / EcoStruxure platform |
Software Licensing | Included with service term |
Cloud Integration | Supported via connected devices |
License Duration | 1 Year |
Subscription Model | Annual Upgrade Plan |
Support Inclusion | 24/7 Remote Technical Support |
Physical & Environmental
Weight | N/A (service-only product) |
Form Delivery | Remote / No Physical Shipment |
Installation Environment | Temperature-sensitive sites with APC cooling units |
Wireless Features
Wireless Integration | Not Applicable |
Interfaces
Remote Access Requirement | Yes, for firmware delivery and diagnostics |
Applicable Hardware Interface | Network-connected APC Cooling Units |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Environmental Compliance | Yes |
Certification | APC Certified Support Services |
Advanced Security Features
Firmware Security Enhancements | Delivered via trusted APC update channels |
Access Control | Authenticated Administrator Access Required |
Update Authentication | Digitally Signed Firmware Packages |
Additional Technical Features
Service Activation Time | Within 48–72 hours of order confirmation |
Eligible Product Types | InRoom SC, Uniflair direct expansion systems |
Service Access Method | Through APC Remote Services portal or EcoStruxure platform |
Downtime Prevention Tools | Proactive diagnostics and updates |
System Uptime Benefits | Reduced outage risk during firmware upgrades |
Customer Requirements | Valid existing service contract or eligible firmware version |
Service Availability | Global, subject to regional support centers |
Renewal Option | Yes, annually renewable |
Transferability | Non-transferable to different hardware units |
Scheduling | Coordinated by APC support with customer |