Service Type | On-Site Support with Monitoring & Dispatch |
Service Duration | 1 Year |
Coverage | Out of Factory Warranty Equipment |
OEM Support | Yes |
Service Availability | Business Hours (Standard) |
Dispatch Type | On-Site Engineer Dispatch |
Proactive Monitoring | Enabled (Requires NMC Integration) |
Automated Ticket Dispatch | Yes |
Response Time | Next Business Day or Better, Location Dependent |
Remote Diagnostics | Yes |
Predictive Failure Analysis | Yes |
Asset Life Extension | Yes (Post-Warranty Maintenance) |
Power Requirements | N/A (Service Product) |
Form Factor | Service SKU (No Physical Form) |
APC 1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch



Key Benefits

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- Ensures expert-level maintenance and repair even after factory warranty has expired
- Monitoring and dispatch features improve uptime and reduce mean time to resolve
- TAA compliance and U.S. origin meet strict procurement standards for government or enterprise applications
Product Overview
The APC 1 YR On-Site (Out of Factory Warranty) with Monitoring & Dispatch service is designed for post-warranty support of APC equipment. This service includes on-site technical intervention and proactive issue detection capabilities when network management card (NMC) support is enabled. Ideal for businesses requiring sustained uptime despite aging infrastructure, this offering helps reduce total operational disruptions and maintenance downtime.
Manufactured in the United States and TAA compliant, this support option covers a one-year period, during which certified APC professionals are dispatched directly to the customer site as needed. The monitoring and dispatch component leverages intelligent alerting mechanisms for improved maintenance responsiveness. As an out-of-warranty engagement, the service delivers peace of mind with continued OEM-grade support on legacy assets.
Tailored for environments where reliability, compliance, and minimal service interruptions are imperatives, the WMD1YOSOFW-SP-08 ensures efficient resources deployment through proactive diagnostics and rapid response. This service can help extend the useful life of APC equipment and improve ROI by maintaining equipment performance even beyond its factory coverage.
Specifications
Product Overview
Wireless Features
Wireless Capability | No |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Regulatory Certifications | TAA, OEM Certified Technicians |
Advanced Security Features
Security Alerts | Yes (Triggered via SNMP or Monitoring Agent) |
Tamper Notification | Dependent on NMC Hardware |
Authentication Protocols | HTTPS, SNMPv3 (Where Supported) |
User Access Control | Role-Based (Support Portal Access Optional) |
Interfaces
Monitoring Interface | APC Network Management Card (Required) |
Alert Mechanisms | Email, SNMP Traps, Web Dashboard |
Supported Communication Protocols | SNMP, HTTPS, SMTP |
Physical & Environmental
Physical Shipping | No Physical Shipment (Service Activation Only) |
Operating Conditions | Customer Environment (Dependent on Equipment) |
Serviceable Locations | Site-Dependent, US & Select Global Regions |
Cloud Management & Licensing
Cloud Monitoring | Yes (via APC Infrastructure Monitoring) |
Remote Management Portal | Yes (EcoStruxure IT Integration Optional) |
License Included | Yes (Service Duration Bound) |
Integration with APC Infrastructure | EcoStruxure, NMC |
Additional Service Features
Parts Included | No (Labor Only Support Service) |
Training Included | No |
Documentation Access | Yes (APC Support Portal) |
Service Activation Method | Electronic (via Service Contract Registration) |
Eligible Equipment | Legacy APC Equipment Out of Warranty |
Support Staff Certification | OEM-Certified Technicians |