APC 1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch

VENDOR: APC Mfg Part#: WMD1YOSOFW-SP-08
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Regular price $3,396.00
Regular price Sale price $3,396.00
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MSRP: $4,912.00
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  • One-year on-site service coverage for out-of-factory-warranty APC equipment
  • Includes proactive monitoring and dispatch functionality (NMC required)
  • Manufactured in the United States
  • TAA compliant for government and regulated industry use

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Key Benefits

Eye-Insights
  • Ensures expert-level maintenance and repair even after factory warranty has expired
  • Monitoring and dispatch features improve uptime and reduce mean time to resolve
  • TAA compliance and U.S. origin meet strict procurement standards for government or enterprise applications

Product Overview

The APC 1 YR On-Site (Out of Factory Warranty) with Monitoring & Dispatch service is designed for post-warranty support of APC equipment. This service includes on-site technical intervention and proactive issue detection capabilities when network management card (NMC) support is enabled. Ideal for businesses requiring sustained uptime despite aging infrastructure, this offering helps reduce total operational disruptions and maintenance downtime.

Manufactured in the United States and TAA compliant, this support option covers a one-year period, during which certified APC professionals are dispatched directly to the customer site as needed. The monitoring and dispatch component leverages intelligent alerting mechanisms for improved maintenance responsiveness. As an out-of-warranty engagement, the service delivers peace of mind with continued OEM-grade support on legacy assets.

Tailored for environments where reliability, compliance, and minimal service interruptions are imperatives, the WMD1YOSOFW-SP-08 ensures efficient resources deployment through proactive diagnostics and rapid response. This service can help extend the useful life of APC equipment and improve ROI by maintaining equipment performance even beyond its factory coverage.

Specifications

Product Overview

Service Type On-Site Support with Monitoring & Dispatch
Service Duration 1 Year
Coverage Out of Factory Warranty Equipment
OEM Support Yes
Service Availability Business Hours (Standard)
Dispatch Type On-Site Engineer Dispatch
Proactive Monitoring Enabled (Requires NMC Integration)
Automated Ticket Dispatch Yes
Response Time Next Business Day or Better, Location Dependent
Remote Diagnostics Yes
Predictive Failure Analysis Yes
Asset Life Extension Yes (Post-Warranty Maintenance)
Power Requirements N/A (Service Product)
Form Factor Service SKU (No Physical Form)

Wireless Features

Wireless Capability No

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
Regulatory Certifications TAA, OEM Certified Technicians

Advanced Security Features

Security Alerts Yes (Triggered via SNMP or Monitoring Agent)
Tamper Notification Dependent on NMC Hardware
Authentication Protocols HTTPS, SNMPv3 (Where Supported)
User Access Control Role-Based (Support Portal Access Optional)

Interfaces

Monitoring Interface APC Network Management Card (Required)
Alert Mechanisms Email, SNMP Traps, Web Dashboard
Supported Communication Protocols SNMP, HTTPS, SMTP

Physical & Environmental

Physical Shipping No Physical Shipment (Service Activation Only)
Operating Conditions Customer Environment (Dependent on Equipment)
Serviceable Locations Site-Dependent, US & Select Global Regions

Cloud Management & Licensing

Cloud Monitoring Yes (via APC Infrastructure Monitoring)
Remote Management Portal Yes (EcoStruxure IT Integration Optional)
License Included Yes (Service Duration Bound)
Integration with APC Infrastructure EcoStruxure, NMC

Additional Service Features

Parts Included No (Labor Only Support Service)
Training Included No
Documentation Access Yes (APC Support Portal)
Service Activation Method Electronic (via Service Contract Registration)
Eligible Equipment Legacy APC Equipment Out of Warranty
Support Staff Certification OEM-Certified Technicians