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APC 1 YR Service Coverage with Monitoring & Dispatch, Level 1C

VENDOR: APC Mfg Part#: WMD1YOSNBD-MDC-01C
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$1,243.00
$1,243.00
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MSRP: $1,800.00
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  • - 1-year service duration with both monitoring and dispatch support
  • - Designed for MDC Level 1C service requirements
  • - Network Management Card (NMC) required
  • - Manufactured in the United States
  • - TAA compliant for use in regulated environments

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Key Benefits

Eye-Insights
  • - Includes professional monitoring and dispatch services, reducing internal IT load and minimizing downtime
  • - TAA compliance makes it suitable for government and federally regulated deployments
  • - Backed by APC’s expertise, ensuring quality support aligned with critical infrastructure needs

Product Overview

The APC 1 YR Service Coverage with Monitoring & Dispatch for MDC Level 1C offers critical remote monitoring and rapid expert dispatch to support enterprise environments with NMC-required infrastructure. This 12-month service is TAA compliant and manufactured in the United States, making it ideal for high-security or government setups. Designed for MDC Level 1C coverage, it ensures proactive issue detection and faster resolution to support uninterrupted data center operation.

Specifications

Product Overview
Type Remote Monitoring and On-Site Dispatch Support Service
Form Factor Service Agreement
Service Duration 1 Year
Service Level Level 1C
Intended For Micro Data Center (MDC) infrastructure with NMC requirements
Support Target Proactive monitoring and expert dispatch

Cloud Management & Licensing
Remote Monitoring Included
Dispatch Scheduling Included with service agreement
Cloud Service Integration EcoStruxure IT integration recommended
License Included Yes, valid for 12 months
Remote Diagnostics Available through APC monitoring platform
Real-Time Alerts Available

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Compliant Regions U.S. federal government, high-security installations

Interfaces
Monitoring Interface Requirement Network Management Card (NMC)-enabled devices

Advanced Security Features
Security Standards for Remote Monitoring Industry-standard encrypted communication protocols

Service Features
24/7 Monitoring Yes
Response Time Next Business Day On-Site Dispatch
Alert Notification Email and/or phone based
Issue Escalation Process Included
Expert Technician Dispatch Included
Hardware Coverage Covers APC MDC solutions with compatible NMC
Service Renewal Option Available
On-Site Service Yes
Service Activation Upon registration with APC
Monitoring Platform EcoStruxure IT (recommended)
Service Coverage Area United States (other regions upon request)
Customizable Alert Thresholds Yes
Notification Channels Multiple (email, SMS, dashboard)
Automated Ticketing Yes
Remote Troubleshooting Available before dispatching
Compliance Documentation Support Yes
Service Start Date From date of activation or agreement
Dispatch Hours Business hours (standard); emergency support may be available
Contract Model Fixed-term annual