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APC 1 YR Service Coverage with Monitoring & Dispatch - Level 2C

VENDOR: APC Mfg Part#: WMD1YOSNBD-MDC-02C
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$1,424.00
$1,424.00
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MSRP: $2,060.00
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  • 1-year service coverage for MDC Level 2C systems
  • Includes monitoring and dispatch services
  • Requires Network Management Card (NMC) for operation
  • TAA compliant for use in regulated environments
  • Country of origin: United States

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Key Benefits

Eye-Insights
  • Ensures minimal downtime with real-time monitoring and dispatch capabilities.
  • TAA compliance makes this ideal for government and regulated sector deployment.
  • Offered by APC, a trusted manufacturer, providing dependable U.S.-based service support.

Product Overview

The APC 1 Year Service Coverage with Monitoring & Dispatch for MDC Level 2C delivers remote monitoring and on-site support to ensure your infrastructure's continuous uptime. Designed for data center use and compliant with TAA regulations, it is ideal for enterprise environments with Network Management Card (NMC) setups. With real-time health oversight and rapid incident response, this service enhances operational efficiency and reliability.

Specifications

Product Overview
Service Type 1 Year On-Site Service with Monitoring & Dispatch
Service Duration 1 year
Service Level Level 2C
Intended Use Data center infrastructure with NMC (Network Management Card)
Delivery Method Remote monitoring and on-site response
Support Type Preventive and corrective maintenance
Coverage Hours 24x7 remote monitoring; on-site response during business hours
Response Time Next business day dispatch
Renewable Yes
Power Requirements
Weight
Form Factor Service-based, no physical hardware

Cloud Management & Licensing
Management Platform APC EcoStruxure IT
Cloud Monitoring Service Included Yes
License Type Service subscription
License Duration 1 Year
License Renewal Options Available upon contract end
Remote Reporting Yes
Predictive Maintenance Analytics Yes (via EcoStruxure IT platform)
Administrator Portal Access Included

Physical & Environmental
Service Delivery Environment Customer data center premises
On-site Technician Requirements Customer-provided access to infrastructure
Equipment Coverage Region Service available only in regions supported by APC field staff
Dimensions
Humidity Range
Temperature Operating Range

Interfaces
Compatible Hardware Interface Network Management Card (NMC)-enabled APC devices
Monitoring Interface Remote via APC monitoring platform
Ports Required
Data Transfer Method Remote telemetry
Communication Protocols SNMP, HTTPS, SMTP (depending on NMC capabilities)

Advanced Security Features
Access Control Role-based through EcoStruxure platform
Encrypted Communications Yes
Security Event Logging Yes
Integrates with NMC Security Features Yes
Incident Response Support Yes

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Regulatory Approvals In compliance with U.S. Federal acquisition regulations (FAR)
Service Compliance Standard Applicable for Federal IT Infrastructure
RoHS Compliance
UPC