| Type | Software Support Service |
| Service Name | InfraStruXure Central Enterprise Software Support |
| Manufacturer Part Number | WMS3YRENT |
| Form Factor | Not applicable (Service Contract) |
| Full Contract Period | 3 Year(s) |
| Service Coverage Hours | 24 hours a day / 7 days a week |
| Service Channels | Phone consulting |
| Designed For | Enterprise / Mission-Critical IT Infrastructure |
APC 3-Year InfraStruXure Central Enterprise Software Support
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Regular price
$915.00
Regular price
Sale price
$915.00
Unit price
per
MSRP: $1,390.00
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- Service & Support Type: Technical support
- Availability: 24 hours a day / 7 days a week
- Service Included: Phone consulting
- Contract Duration: 3 Years
- TAA Compliance: Yes
- Country of Origin: United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Provides uninterrupted 24/7 technical support, ensuring availability whenever issues arise.
- Three-year support plan delivers long-term service continuity and predictable support costs.
- TAA-compliant offering suitable for government and federally regulated environments.
Product Overview
The APC 3-Year InfraStruXure Central Enterprise Software Support Contract (MPN: WMS3YRENT) provides 24/7 technical support and expert phone consulting for enterprise users. This service spans a three-year period, offering continuous access to assistance for managing complex IT infrastructures. Fully TAA compliant and designed for mission-critical environments, it enhances operational continuity and support reliability for large organizations.
Specifications
Product Overview
Wireless Features
| Wi-Fi Support |
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliant | Yes |
| Compliance Standard | TAA |
Advanced Security Features
| Support for Secure Environments | Yes (Compliant with federal secure infrastructure requirements) |
| Security Compliance | TAA and enterprise IT policy-compliant |
| Role-based Access to Support | Yes with enterprise license management |
| Confidentiality Support | Supported under enterprise agreements |
| Secure Remote Support Capabilities | Yes (via verified support channels) |
Interfaces
| Remote Access Interface | Phone support and possible remote diagnostics (via software tools) |
Physical & Environmental
| Physical Shipping Required | No (digital service) |
| Operating Environment | Non-applicable to service products |
Cloud Management & Licensing
| License Type | Service Contract |
| Management Platform | InfraStruXure Central |
| Cloud Features Included | Access to expert technical support and updates for supported software |
| License Term | 3 Years |
| Subscription Type | Enterprise Software Support |
| Delivery Method | Digital/Activation through APC/Schneider Portal |
| License Activation | Upon purchase through Schneider Electric support platform |
Service Features
| Technical Support Availability | 24/7 |
| Consulting Availability | Expert-level phone support |
| Service Category | Maintenance and Support Services |
| Direct OEM Support | Provided by APC / Schneider Electric |
| Supported Product | InfraStruXure Central Enterprise Software |
| Contract Type | Service Agreement |
| Setup Assistance | Included during service period |
| Issue Escalation Process | Multi-tier support with assigned case managers |
| Service Response Time | Immediate phone response, case creation within SLA constraints |
| Renewable | Yes, upon contract expiration |
