Product Type | Software Support Contract |
Support Term | 3 Years |
Service Included | Technical support and software updates |
Target Application | StruxureWare Central |
Form Factor | Software License |
Designed For | APC StruxureWare Central platform |
APC 3 Year StruxureWare Central Basic Software Support

Key Benefits

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- Supports consistent infrastructure monitoring with a multi-year support plan.
- Meets U.S. government procurement requirements with TAA compliance.
- Reduces IT risk by ensuring access to validated software updates and support.
Product Overview
The APC 3 Year StruxureWare Central Basic Software Support Contract (Part Number: WMS3YRBASIC) delivers essential support for businesses relying on APC's centralized monitoring platform. Providing a three-year coverage period, it includes access to software updates and technical assistance to help maintain infrastructure reliability. As a TAA-compliant service manufactured in the United States, it suits both commercial and government procurement environments. This contract supports your organization’s long-term IT strategy by ensuring continuity and minimizing software-related disruptions.
Specifications
Product Overview
Cloud Management & Licensing
License Type | Subscription |
License Term | 3 Years |
License Quantity | 1 system |
Delivery Method | Electronic |
Cloud Support | Yes – during valid contract period |
Software Updates Included | Yes |
APC Support Plan Level | Basic |
Remote Troubleshooting | Included |
24x7 Technical Support | No – Business Hours |
Advanced Security Features
Support for Security Patches | Yes – as released by APC |
Mitigation of Vulnerabilities | Included under software updates |
Wireless Features
Wireless Connectivity |
Interfaces
Support Access Method | Phone, Email, Online Portal |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | Yes |
REACH Compliant | Yes |
Trade Compliance | TAA |
Environmental Certifications | Yes – per APC standards |
Physical & Environmental
Format | Digital delivery only |
Installation Type | Remote/Software-based |
Software Distribution Method | Download |
Additional Information
Part Number | WMS3YRBASIC |
Manufacturer | APC |
Product Name | 3 Year StruxureWare Central Basic Software Support |
Category | Software Support |
Family | Service / Support |
Support Coverage Area | Global (with TAA Compliance) |
Contract Renewal Option | Available from APC |
Response Time | Within business hours |
Support Language | English (region-dependent support available) |
Vendor Technical Portal Access | Included |
Upgrade Eligibility | Yes, during valid support term |