| Product Type | Software Support Contract | 
| Support Term | 3 Years | 
| Service Included | Technical support and software updates | 
| Target Application | StruxureWare Central | 
| Form Factor | Software License | 
| Designed For | APC StruxureWare Central platform | 
APC 3 Year StruxureWare Central Basic Software Support

Key Benefits
 
            
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- Supports consistent infrastructure monitoring with a multi-year support plan.
- Meets U.S. government procurement requirements with TAA compliance.
- Reduces IT risk by ensuring access to validated software updates and support.
Product Overview
The APC 3 Year StruxureWare Central Basic Software Support Contract (Part Number: WMS3YRBASIC) delivers essential support for businesses relying on APC's centralized monitoring platform. Providing a three-year coverage period, it includes access to software updates and technical assistance to help maintain infrastructure reliability. As a TAA-compliant service manufactured in the United States, it suits both commercial and government procurement environments. This contract supports your organization’s long-term IT strategy by ensuring continuity and minimizing software-related disruptions.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | License Type | Subscription | 
| License Term | 3 Years | 
| License Quantity | 1 system | 
| Delivery Method | Electronic | 
| Cloud Support | Yes – during valid contract period | 
| Software Updates Included | Yes | 
| APC Support Plan Level | Basic | 
| Remote Troubleshooting | Included | 
| 24x7 Technical Support | No – Business Hours | 
                      Advanced Security Features
                      
                    
                    | Support for Security Patches | Yes – as released by APC | 
| Mitigation of Vulnerabilities | Included under software updates | 
                      Wireless Features
                      
                    
                    | Wireless Connectivity | 
                      Interfaces
                      
                    
                    | Support Access Method | Phone, Email, Online Portal | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| RoHS Compliant | Yes | 
| REACH Compliant | Yes | 
| Trade Compliance | TAA | 
| Environmental Certifications | Yes – per APC standards | 
                      Physical & Environmental
                      
                    
                    | Format | Digital delivery only | 
| Installation Type | Remote/Software-based | 
| Software Distribution Method | Download | 
                      Additional Information
                      
                    
                    | Part Number | WMS3YRBASIC | 
| Manufacturer | APC | 
| Product Name | 3 Year StruxureWare Central Basic Software Support | 
| Category | Software Support | 
| Family | Service / Support | 
| Support Coverage Area | Global (with TAA Compliance) | 
| Contract Renewal Option | Available from APC | 
| Response Time | Within business hours | 
| Support Language | English (region-dependent support available) | 
| Vendor Technical Portal Access | Included | 
| Upgrade Eligibility | Yes, during valid support term | 
 
              