Product Type | On-Site Warranty Upgrade Service |
Service Duration | 3 Years |
Service Level | Next Business Day On-Site |
Form Factor Requirement | Requires compatible APC Smart-UPS with NMC installed |
Compatibility | APC UPS systems with Network Management Card (NMC) |
APC (3) YR NBD On-Site Warranty Upgrade with Monitoring



Key Benefits

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- Upgrade ensures rapid onsite response, minimizing downtime and preserving operational continuity.
- Integrated monitoring and dispatch improve issue detection and automated escalation.
- TAA compliance and U.S.-based service make it ideal for government and federal compliance needs.
Product Overview
APC's (3) YR NBD On-Site Warranty Upgrade with Monitoring & Dispatch offers Next Business Day on-site support for enhanced uptime and efficiency. With TAA compliance and U.S.-based service, it's ideal for government and enterprise applications. The Network Management Card (NMC) requirement enables remote diagnostics and fast response—reducing risk and optimizing support operations.
Specifications
Product Overview
Cloud Management & Licensing
Monitoring & Dispatch Included | Yes |
Remote Diagnostics Included | Yes |
Cloud Management Requirement | APC Network Management Card (NMC) |
Management Portal | EcoStruxure IT or APC Monitoring Portal |
Advanced Security Features
Secure Remote Access | Yes (via NMC) |
Authentication Support | Role-based and encrypted login via NMC |
Interfaces
Remote Monitoring Capability | Yes (via NMC) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Applicable Use Case | Government and Enterprise environments |
Additional Service Features
Dispatch Method | Proactive, based on monitored alerts |
Service Activation | Upon registration of product serial number |
Authorized Service Technician Access | Yes |
Preventive Maintenance Included | No |
Parts Coverage | Yes (as per terms of service plan) |
Emergency Response Option | Not included in standard NBD plan |
Online Support Access | Yes |
Phone Technical Support | Yes |
On-Site Labor Included | Yes |
Response Time | Next Business Day |
Service Coverage Hours | Business Hours (Monday–Friday) |
Renewable | Yes |
Multi-Year Discounts Applicable | Yes (based on contract duration) |
Service Provider | APC by Schneider Electric |
Support Coverage Area | U.S. domestic locations (subject to regional availability) |
Contract Type | Post-Warranty Upgrade |
Service Code | W3YONSITENBD-SP-01 |
Brand | APC |
Monitoring System Required | Yes (Network Management Card) |
Legal Agreement Type | Service Level Agreement (SLA) |
Activation Process | Online product registration required |
Device Eligibility | Must be within factory warranty period or covered under active service contract |