Service Type | Next Business Day On-Site Hardware Support Upgrade |
Warranty Term Length | 3 Years |
Coverage Start | From date of device purchase or warranty upgrade registration |
Form Factor | Service Contract |
Power Requirements | |
Weight |
APC 3YR NBD On-Site Upgrade to Factory Warranty with Monitoring



Key Benefits

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- Enhances service reliability with next-business-day onsite support for faster issue resolution.
- TAA compliance ensures suitability for federal and security-sensitive installations.
- Proactive monitoring and dispatch improve uptime and reduce manual support effort.
Product Overview
The APC 3YR NBD On-Site Upgrade to Factory Warranty delivers three years of extended coverage by upgrading standard warranty terms to include next-business-day onsite service. This service incorporates proactive monitoring and dispatch, enabled by a required Network Management Card (NMC), ensuring quick responses without user intervention. It is TAA compliant and originates in the United States, making it suitable for federally governed networks. Ideal for high-availability environments, this warranty extension offers significant benefits in uptime assurance and operational continuity.
Specifications
Product Overview
Wireless Features
Wi-Fi Capability |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
Trade Compliance | Complies with federal government procurement standards |
Environmental Compliance | |
Certifications |
Advanced Security Features
Secure Communications | Yes, via secure HTTPS access to NMC |
User Access Control | Role-based access via management portal |
Integration with Security Protocols | Supports SNMPv3, SSL, SSH |
Interfaces
Required Hardware Interface | APC Network Management Card (NMC) |
Remote Monitoring Interface | Secure Web Portal via NMC |
Physical & Environmental
Service Delivery | On-Site at customer location |
Service Availability | Next Business Day Response |
Operating Temperature | |
Non-operating Temperature | |
Relative Humidity Range | |
Product Dimensions |
Cloud Management & Licensing
Cloud Monitoring Support | Yes, via APC remote monitoring system |
Included Monitoring Features | Proactive dispatch, automated ticket creation, real-time alerts |
Management Portal Access | Included with Network Management Card |
License Term | 3 Years included with service |
License Type | Subscription (included in warranty upgrade) |
Compatible Devices | Select APC devices with NMC support |
Additional Features
Proactive Monitoring and Dispatch | Yes, enabled via Network Management Card |
Hardware Included | No (service only, hardware required to be separately purchased) |
Service Upgrade Compatibility | Select APC Smart-UPS and Symmetra models |
Setup Assistance | Guided setup and onboarding available |
Service Provider | APC by Schneider Electric Technical Services Team |
Contract Renewal Option | Available upon contract end |
On-Site Engineer Response Time | Next Business Day |
Dispatch Qualification | Driven by monitored events through NMC |
Part Replacement Coverage | Yes, for covered components under the contract duration |
Downtime Minimization | Designed for high-availability and mission-critical systems |