Type | Extended service agreement |
Form Factor | |
Weight | |
Power Requirements | |
Full Contract Period | 3 years |
Service Included | Parts and labor |
Location | On-site |
Product Description | APC On-Site Service Upgrade to Factory Warranty with IT Expert Enabled Dispatch Service - extended service agreement - 3 years - on-site |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site |
APC 3YR On-Site Warranty Upgrade with IT Expert Dispatch



Key Benefits

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- Enhances original warranty coverage with fast, on-site resolution to minimize system outages
- Supports a wide range of APC hardware models, streamlining service across mixed environments
- Leverages IT Expert dispatch for proactive service coordination and reduced administrative overhead
Product Overview
The APC 3YR On-Site Upgrade to Factory Warranty with IT Expert Enabled Dispatch Service is a comprehensive, TAA-compliant support solution offering three years of on-site parts and labor coverage. Designed for a broad range of APC hardware, this upgrade emphasizes faster issue resolution and less downtime through intelligent dispatching of service professionals. Businesses benefit from increased operational continuity, regulatory compliance support, and predictable service costs, offering strong ROI for power management infrastructure investments.
Specifications
Product Overview
Wireless Features
Wi‑Fi Standards | |
Antennas | |
Frequencies |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Advanced Security Features
Firewall Type | |
IDS/IPS | |
Content Filtering | |
Malware Protection |
Interfaces
Interface Types | |
Port Counts | |
Data Transfer Rates |
Physical & Environmental
Dimensions | |
Operating Conditions | |
Humidity |
Cloud Management & Licensing
Management Interface | IT Expert Enabled Dispatch Service |
Licensing | Included with service agreement |
Included Cloud Features | Smart issue detection and dispatch through cloud monitoring |
Device Compatibility
Designed For (SMC series and SMT series) | SMC1500-BR, SMC1500I-2UC, SMC1500IC, SMT1000R2I-AR, SMT1000RMI2UC, SMT1500I-AR, SMT1500IC, SMT1500NC, SMT1500R2I-AR, SMT1500RM2UNC, SMT1500RMI2UC, SMT2200C, SMT2200I-AR, SMT2200IC, SMX1500RM2UC, SMX1500RM2UCNC, SMX1500RMNCUS, SMX1500RMUS, SMX48RMBP2US, SRC2KI, SRT1000XLJ, SRT1500RMXLA-NC |
Designed For (Extended list incl. Smart-UPS and Back-UPS SKUs) | DL0D925J, DLA1500, DLA2200, J15BLK, PBCE4A100ST120B, PBCE4A225ST120RB, PBP4A12L620AB, PBP4A12L620BC, PBP4A12L620CA, PBP4A12L630AB, PBP4A12L630BC, PBP4A12L630CA, PBP4A13CS50, PBP4A13IEC60, PBP4A13L2120, PBP4A13L2130, PBP4A31L520, PBP4A31L530, PBP4A32L620, PBP4A32L630, RCAAUDIO15-5M, S10, S10BLK, S15, S15BLK, SC1000, SMC1500, SMC1500-2U, SMC1500-2UC, SMC1500-2UTW, SMC1500-BR, SMC1500C, SMC1500I, SMC1500I-2U, SMC1500I-2UC, SMC1500IC, SMC1500TW, SMC2000I, SMT1000R2I-AR, SMT1000RMI2U, SMT1000RMI2UC, SMT1500I, SMT1500I-AR, SMT1500IC, SMT1500NC, SMT1500R2I-AR, SMT1500R2-NMC, SMT1500R2X122, SMT1500R2X180, SMT1500RM1U, SMT1500RM2U, SMT1500RM2UC, SMT1500RM2UNC, SMT1500RM2UTW, SMT1500RMI1U, SMT1500RMI2U, SMT1500RMI2UC, SMT1500RMI2UNC, SMT1500RMUS, SMT1500TW, SMT1500US, SMT1500X413, SMT1500X448, SMT2200, SMT2200C, SMT2200I, SMT2200I-AR, SMT2200IC, SMT2200TW, SMT2200US, SMX120BP, SMX120RMBP2U, SMX120RMBPJ2U, SMX1500RM2U, SMX1500RM2UC, SMX1500RM2UCNC, SMX1500RM2UNC, SMX1500RMI2U, SMX1500RMNCUS, SMX1500RMUS, SMX3000HVNC, SMX48RMBP2U, SMX48RMBP2US, SRC192XLBP, SRC2000XLI, SRC240XLBP1, SRC240XLBP2, SRC2KI, SRT1000XLJ, SRT1500RMXLA, SRT1500RMXLA-NC, SRT1500XLA, SU1000RM, SU1000XL, SU1400, SU1400RM2UX93, SU1400RMXLB3U, SU2200US, SU48R3XLBP, SUA1000R2ICH, SUA1000RMI1U, SUA1000RMI2U, SUA1000RMUS, SUA1000XLI, SUA1000XLW, SUA1500-BR, SUA1500IX38, SUA1500JB, SUA1500R2ICH, SUA1500R2X122, SUA1500R2X138, SUA1500R2X180, SUA1500R2X93, SUA1500RM2U, SUA1500RM2U-BR, SUA1500RMI2U, SUA1500RMUS, SUA1500US, SUA1500X413, SUA1500X427, SUA1500X448, SUA1500X93, SUA2200, SUA2200-BR, SUA2200I, SUA2200RM2U, SUA2200RM2UTW, SUA2200TW, SUA2200US, SUA2200XL, SUA3000-BR, SUA48RMXLBP3U, SUA48RMXLBPJ3U, SUA48XLBP, SUA750RMI1U, SUM1500RMXL2U, SUM48RMXLBP2U, SURT1000RMXLI, SURT1000RMXLI-NC, SURT1000UXI, SURT1000XLI, SURT1000XLIM, SURT1000XLI-NC, SURT48RMXLBP, SURTA1500RMXL, SURTA1500RMXL2U, SURTA1500XL, SURTA3000R |