| Service Type | Monitoring and Dispatch Service Coverage | 
| Duration | 5 Years | 
| Form Factor | Service (Non-physical product) | 
| Power Requirements | |
| Weight | |
| Included Hardware | Requires Network Management Card (NMC) | 
| Target Application | Enterprise and Government-critical Infrastructure | 
| Service Features | Remote Monitoring and Automated Dispatch | 
| Proactive Monitoring | Yes | 
| On-site Support | Yes, with Dispatch | 
| Response Time | Next Business Day or per SLA | 
APC 5 YR Service Coverage with Monitoring & Dispatch, NMC Required
 
 

Key Benefits
 
            
            
              
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- Includes expert monitoring and dispatch over a full 5-year term, enhancing system uptime.
- TAA compliance and US origin meet Federal and enterprise regulatory environment standards.
- NMC-based integration enables proactive incident detection and quicker technical response.
Product Overview
The APC 5 YR Service Coverage with Monitoring & Dispatch offers comprehensive extended support for up to five years. Featuring integrated remote monitoring and streamlined dispatch, it minimizes operational disruptions. Requiring a Network Management Card, the service ensures optimal performance through proactive issue identification. With origin in the United States and TAA compliance, this package effectively supports enterprise and government-critical infrastructure needs.
Specifications
                      Product Overview
                      
                    
                    
                      Wireless Features
                      
                    
                    | Wi-Fi Support | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | UNITED STATES | 
| TAA Compliance | Yes | 
| RoHS Compliance | Yes | 
| Trade Compliance | TAA Compliant for US Federal Procurement | 
| Product Certifications | Aligned with APC/Government security protocols | 
                      Advanced Security Features
                      
                    
                    | Security Event Notifications | Yes | 
| Automated Alerting | Yes | 
| Device Health Scanning | Yes | 
| Real-time Status | Yes, via Monitoring Platform | 
| Authentication Support | Role-Based Access Control (when used with compatible platforms) | 
| Compliance Monitoring | Supports alerts for anomalous behavior | 
| Encrypted Communications | Yes, HTTPS/SSL/TLS via NMC | 
                      Interfaces
                      
                    
                    | Network Management Card Required | Yes | 
| Monitoring Communication Protocols | SNMP, Modbus, HTTP/HTTPS | 
| Supported Network Interfaces | Ethernet (via NMC) | 
                      Physical & Environmental
                      
                    
                    | Physical Form | Digital/Cloud-based Support Contract | 
| Installation Type | Remote and On-Site Dispatch (if required) | 
| Shipping Dimensions | |
| Shipping Weight | |
| Environmental Conditions | Defined by supported hardware system | 
                      Cloud Management & Licensing
                      
                    
                    | Remote Monitoring Capability | Yes, via EcoStruxure IT or similar | 
| User Management Access | Via Web or App Interface | 
| License Type | Subscription-based (5 year) | 
| Cloud Connectivity | Requires Internet via NMC | 
| Software Compatibility | EcoStruxure IT, StruxureWare | 
| License Activation | Requires Registration with APC | 
 
               
     
    