APC 5 YR Service Coverage with Monitoring - WMD5YOSNBD-SPL-15

VENDOR: APC Mfg Part#: WMD5YOSNBD-SPL-15
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Regular price $3,109.00
Regular price Sale price $3,109.00
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MSRP: $4,498.00
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  • 5-year support term providing continuous system oversight
  • Includes monitoring and dispatch services for rapid issue resolution
  • Requires Network Management Card (NMC) for service activation
  • TAA compliant, suitable for government procurement
  • Country of origin: United States

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Key Benefits

Eye-Insights
  • Provides long-term system protection and monitoring for uninterrupted uptime.
  • TAA compliance makes it a reliable choice for government and regulated sectors.
  • Real-time monitoring and dispatch reduce downtime and maintenance response times.

Product Overview

The APC 5 YR Service Coverage with Monitoring, part number WMD5YOSNBD-SPL-15, offers five years of proactive monitoring and dispatch support for specific APC systems. Requiring a Network Management Card (NMC), it delivers real-time diagnostics and rapid issue resolution to ensure uptime and minimize interruptions for mission-critical operations. This service is TAA compliant and manufactured in the United States, making it well-suited for government and enterprise needs. By leveraging automated monitoring tools, it enhances operational resilience and reduces the risk of costly downtime.

Specifications

Product Overview

Service Type 5-Year On-Site Service Coverage with Monitoring
Form Factor Service - Non-Hardware
Service Duration 5 Years
Service Method 24x7 Proactive Remote Monitoring with On-Site Dispatch
Required Hardware APC Network Management Card (NMC)
Included Monitoring Real-time diagnostics and automated alerts
Service Availability Next Business Day On-Site Support (NBD)
Target Use Case Mission-critical infrastructure
Manufacturer Part Number WMD5YOSNBD-SPL-15
Supported Product Families Specific APC devices with Network Management Card

Cloud Management & Licensing

Management Platform APC EcoStruxure IT
Included Cloud Services Device status dashboards, predictive analytics, event alerts
License Term 5 Years
License Type Service Subscription with Monitoring
Activation Requirement Tied to device serial number and NMC

Compliance & Origin

TAA Compliant Yes
Country of Origin United States
Compliance Standards Meets federal procurement requirements
Certifications TAA, U.S. based fulfillment

Support and Response

Support Coverage 24x7 Support with proactive monitoring
Dispatch Timeframe Next Business Day On-Site, if required
Remote Troubleshooting Enabled via Network Management Card
Service Activation Time Upon registration and verification of hardware
Monitoring Interval Continuous 24/7
System Alert Response Time Immediate automated response followed by manual review
Customer Notification Method Email and EcoStruxure IT dashboard updates
Eligible Product Coverage Select APC UPS, cooling, and power distribution products

Interfaces

Remote Monitoring Interface APC Secure Cloud Portal via Network Management Card
Supported Remote Protocols SNMP, Modbus, HTTPS

Advanced Security Features

Monitoring Security Encrypted communication with secure cloud endpoint
Data Protection Restricted access, role-based user permissions
Security Monitoring Alerts for unauthorized access or abnormal operating conditions

Physical & Environmental

Hardware Dependency Relies on physical installation of NMC in target APC device
Service Delivery Method Remote and On-Site via APC Field Services
Typical Customer Environment Data Centers, Government Facilities, Enterprise IT