| Product Type | Extended Service Coverage with Monitoring & Dispatch | 
| Service Tier | On-Site Support with Monitoring | 
| Service Duration | 5 Years | 
| Service Method | On-Site Dispatch | 
| Power Requirements | |
| Form Factor | Service Contract | 
| Supported Devices | APC devices with SmartConnect or Network Management Card (NMC) | 
| Features | Proactive Monitoring, On-Site Technical Dispatch, Remote Support | 
APC 5YR Service with Monitoring & Dispatch (SmartConnect/NMC Required)
 
 

Key Benefits
 
            
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- Provides extended 5-year support for mission-critical APC systems, reducing unplanned downtime.
- Enables proactive maintenance through SmartConnect or NMC-based monitoring, improving service response.
- TAA compliance and U.S. origin add trust and eligibility for government and regulated deployments.
Product Overview
The APC 5-Year Service Coverage with Monitoring & Dispatch enhances the dependability of APC systems by offering proactive system monitoring and on-site technical dispatch for SmartConnect or NMC-enabled devices. With origin in the United States and TAA compliance, it's ideal for regulated or governmental deployments. This extended support contract delivers a five-year service window targeted at minimizing downtime and reducing response time across mission-critical infrastructures. Organizations gain operational stability and long-term support assurance, empowering their power management strategies.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Management Platform Required | SmartConnect or Network Management Card (NMC) | 
| Cloud Connectivity | Included through SmartConnect | 
| Remote Monitoring Capability | Yes | 
| Licensing Type | Subscription—5 Years | 
| Software Access Included | SmartConnect Portal Access | 
                      Advanced Security Features
                      
                    
                    | Security Monitoring Capabilities | Alerts via SmartConnect Platform | 
| Encryption Support | |
| Multi-Factor Authentication Support | |
| Intrusion Detection or Prevention | |
| Data Privacy Features | 
                      Service Details
                      
                    
                    | Service Response Time | Next Business Day On-site Dispatch | 
| Included Maintenance | Hardware Diagnostics, Proactive Monitoring, On-Site Repairs | 
| Coverage Window | 5 Years from Activation | 
| SKU | WMD5YOSNBD-SP-06 | 
| Product Family | Service / Support | 
| Service Category | AV Product Support | 
                      Interfaces
                      
                    
                    | Remote Monitoring Interface | SmartConnect or Network Management Card (NMC) | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| RoHS Compliant | |
| Certifications | 
                      Physical & Environmental
                      
                    
                    | Form Type | Service and Support Plan — No Physical Product | 
| Shipping Dimensions | |
| Weight | |
| Operating Temperature | |
| Storage Temperature | |
| Operating Humidity | |
| Storage Humidity | 
 
               
     
    