Product Type | Software Support Contract |
Service Term | 2 Years |
Supported Products | APC NetBotz NBWL0355 and NBWL0455 |
TAA Compliant | Yes |
Service Features | Technical support, expert troubleshooting, issue resolution |
Manufacturer | APC |
Manufacturer Part Number | WNBWN001 |
Service Coverage Duration | 24 Months |
Service Availability | Business Hours (exact hours not disclosed) |
Service Mode | Remote Support |
Software Type Supported | Infrastructure Monitoring Software |
Contract Type | Base Support Plan |
APC Base - 2 Year Software Support Contract (WNBWN001)

Key Benefits

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- Ensures uninterrupted software support for NBWL0355/NBWL0455 over two years, reducing operational risk.
- TAA compliance makes it suitable for federal and other government-related deployments.
- Manufactured in the USA, supporting domestic sourcing requirements.
Product Overview
The APC Base - 2 Year Software Support Contract (WNBWN001) provides expert technical assistance for NBWL0355 and NBWL0455 software models over a 24-month period. This TAA-compliant service is manufactured in the United States and supports regulatory procurement needs. Designed to minimize downtime and maximize return on IT investment, it offers enterprise-grade support for APC software users. Detailed service features and response levels are not available based on current data.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | APC Remote Monitoring and Management Interface |
License Included | Software service license for NBWL0355/NBWL0455 |
Cloud Management Support | Yes, via APC’s remote infrastructure management platform |
Subscription Type | Term-Based (2-Year) |
Renewal Option | Available |
Access to Updates | Yes |
Access to Support Knowledgebase | Yes |
Advanced Security Features
Security and Patch Notifications | Included via remote monitoring system |
Supported Security Software | APC NetBotz Security Management Solutions |
Real-Time Monitoring Alerts | Enabled for covered devices |
Security Compliance Monitoring | Included with platform |
Interfaces
Supported Access Method | Online Portal and Remote Assistance |
Communication Channels | Web, Phone (where applicable) |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | Yes |
REACH Compliance | Yes |
WEEE Compliance | Yes |
Physical & Environmental
Physical Product Component | None – Software and Service Only |
Delivery Method | Digital / Remote Activation |