APC Central Software Support Contract WMS3YR500N

VENDOR: APC Mfg Part#: WMS3YR500N
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Regular price $12,962.00
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MSRP: $19,207.00
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  • TAA compliant for federal procurement compatibility
  • Manufactured in the United States
  • Provides centralized software support
  • Designed for use with APC software systems

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Key Benefits

Eye-Insights
  • TAA compliance allows usage in government and federally funded environments.
  • U.S.-based manufacturing supports compliance and origin-specific project needs.
  • Supports critical IT environments by ensuring APC software receives timely updates and expert support.

Product Overview

The APC Central Software Support Contract WMS3YR500N provides indispensable, centralized software assistance for APC systems over an extended support period. Tailored for enterprise and infrastructure environments, this support contract streamlines the process of receiving timely software updates, bug fixes, and expert guidance. It's an essential addition for businesses that depend on uninterrupted IT operations and want to maintain high standards for their software assets.

This support service is compliant with the Trade Agreements Act (TAA), ensuring eligibility for federal and government procurements. Also, being manufactured in the United States addresses requirements for projects that prioritize origin-based compliance. While the full range of included services is not specified, central software support contracts typically include access to technical assistance centers, knowledge base resources, and update subscriptions.

Organizations investing in the APC WMS3YR500N support plan gain a strategic advantage in risk mitigation, system uptime, and IT performance—ensuring their APC ecosystem remains up-to-date and fully supported through its lifecycle.

Specifications

Product Overview

Type Central Software Support Contract
Service Duration 3 Years
Service Type Technical Support and Software Maintenance
Applicable Product Line APC Infrastructure Software
Service Level 24x7 Support Access
Support Coverage Up to 500 Nodes
Delivery Method Electronic
Form Factor Digital/Software License

Compliance & Origin

Country of Origin United States
TAA Compliance Yes
RoHS Compliance Yes
Contract Manufacture Type OEM Direct

Interfaces

Support Contact Methods Phone, Email, Web Portal
Access to Case Management System Yes
Software Download Portal Yes
Remote Session Support Yes

Cloud Management & Licensing

License Term 36 Months
License Type Subscription
License Quantity 1 contract (supports up to 500 nodes)
Management Interface Centralized Software Portal
Software Updates Included Yes
Access to Knowledge Base Yes
Vendor Technical Support Included
Remote Diagnostics Yes
Software Patch Management Included
Renewable Yes

Advanced Security Features

Security Advisory Updates Provided
Access Control Features Administrator User Levels
User Authentication Logging Yes
Audit Logging Capabilities Yes
Support for Encrypted Connections Yes

Physical & Environmental

Packaging Type Electronic Delivery Only
Physical Media Not Included
Environmentally Friendly Yes - Delivery via Digital Only