Service Type | Pro-rated Advantage Ultra Service Plan |
Supported Equipment | Symmetra PX 80kVA UPS, 80 or 100 frame UPS and/or PDU |
Plan Duration | January 7, 2024 – March 31, 2024 |
Target Customers | Federal organizations, enterprise IT environments |
Coverage Type | Preventive and corrective maintenance, high-level support |
Manufacturer | APC |
Manufacturer Part Number | WADVULTRA-PX-38-2 |
Service Category | Maintenance Plan |
Plan Start Date | 2024-01-07 |
Plan End Date | 2024-03-31 |
APC Pro-rated Advantage Ultra Service Plan for Symmetra PX 80kVA UPS



Key Benefits

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- Ideal for mission-critical environments requiring uninterrupted power system support.
- TAA compliance makes it suitable for agencies governed by strict procurement standards.
- Pro-rated coverage allows flexible contract alignment without over-committing resources.
Product Overview
The APC Pro-rated Advantage Ultra Service Plan is engineered for organizations operating a single Symmetra PX 80kVA UPS unit or a compatible 80 or 100 frame PDU. This plan ensures high-level support from January 7, 2024, through March 31, 2024. Originating from the United States and TAA compliant, it's ideal for federal customers requiring dependable maintenance coverage. The service enhances operational confidence by supporting preventive and corrective actions, although specific service deliverables are not detailed. This plan helps reduce downtime risks and reinforces business-critical power backup strategies.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | Yes |
WEEE Compliance | Yes |
REACH Compliance | Yes |
Certifications | Meets Schneider Electric quality standards |
Physical & Environmental
Service Delivery Method | On-site support |
Service Region | Domestic U.S. (varies by contract terms) |
Environmental Scope | Covers harsh industrial or data center environments |
Wireless Features
Wireless Support | Not applicable to service plan |
Cloud Management & Licensing
Remote Management Support | Available via EcoStruxure IT (with separate subscription) |
Licensing Model | Term-based service contract |
Software Updates Included | Not specified |
Cloud Portal Access | Optional with compatible Schneider Electric services |
Interfaces
Integrated with Hardware | Symmetra PX UPS systems and PDUs |
System Compatibility | 80kVA UPS, 80 or 100 frame variants |
Advanced Security Features
Security Compliance Support | Yes, in support of federal cybersecurity mandates |
Disaster Recovery Support | Yes, coordinated support actions during unplanned outages |
Operational Uptime Strategy | Service aims to reduce downtime risk on critical systems |
Additional Technical Support Features
Support Availability | Defined service window per contract |
On-site Services Included | Preventive maintenance, corrective intervention |
Parts Coverage | Pro-rated, depending on UPS/power module condition |
Service Technicians | Certified APC Field Service Engineers |
Response Time | Based on SLA level in Ultra plan |
Service Plan Replacement Coverage | Plan covers labor and diagnostics for eligible components |
Last Mile Scheduling | Coordinated via APC service desk |
Helpdesk Access | Through APC/Schneider support portal or phone |
Support Portal Access | Yes, via APC online customer portal |