Products Unclassified APC WPMV-PX-21 Preventive M...

APC WPMV-PX-21 Preventive Maintenance Visit for Symmetra PX UPS

VENDOR: APC Mfg Part#: WPMV-PX-21
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$1,738.00
$1,738.00
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MSRP: $2,577.00
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  • - Scheduled preventive maintenance visit for Symmetra PX UPS 10kVA 40 and/or PDU
  • - Operates on a 5X8 service schedule
  • - TAA compliant for use in regulated environments
  • - Country of origin: United States
  • - Provided as an additional contract service from APC

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Key Benefits

Eye-Insights
  • Enhances equipment reliability and longevity through early fault detection and proactive upkeep.
  • Supports compliance with TAA regulations, making it ideal for government and institutional deployments.
  • Delivered by trained APC service professionals, ensuring expertise and OEM-aligned support.

Product Overview

The APC WPMV-PX-21 is an additional preventive maintenance visit tailored for Symmetra PX UPS 10kVA 40 systems and their PDUs. This 5X8 scheduled service helps detect and correct potential issues through on-site diagnostics, inspection, and performance evaluation. Delivered by APC-certified personnel, it enhances assurance in mission-critical power environments. TAA compliance and U.S.-based origin make it suitable for federal or regulated sectors.

Specifications

Product Overview
Service Type Preventive Maintenance Visit
Target Equipment Symmetra PX UPS 10kVA to 40kVA and associated PDUs
Service Schedule 5x8 (Business Hours Support)
Delivery Method On-site service
Personnel APC-certified field service engineer
Contract Type Single Visit Add-on
Availability Scheduled visit
Objectives Prevent failure, extend equipment life, reduce downtime

Physical & Environmental
On-Site Requirements Customer must provide physical access to UPS and PDU equipment
Typical Duration 2 to 4 hours depending on system size
Service Area Within covered location in designated region

Cloud Management & Licensing
Remote Monitoring Integration Compatible with EcoStruxure IT Expert if separately licensed
Licensing Included Not applicable (service visit only)

Detailed Visit Inclusions
Visual Inspection Yes — Inspection of UPS and PDU components for signs of wear, overheating, or damage
Firmware Status Check Yes — Review of current firmware and suggestion for updates
System Diagnostics Yes — Execution of internal diagnostics using system tools
Environment Assessment Yes — Ambient condition and airflow evaluation
Battery Health Check Yes — Review and documentation of battery status
Component Cleaning Yes — Dust removal and basic maintenance (if access allows)
Thermal Scan (if applicable) Yes — Optional thermal imaging for hot spot detection
Documentation Provided Yes — Summary report with findings and recommendations
Replacement Recommendation Yes — Identification of components nearing end-of-life
Customer Review Yes — Technician reviews results with customer representative
Risk Mitigation Guidance Yes — Operational best practices given post-assessment
Compliance Validation Yes — Helps support audit readiness and compliance needs
Technician Certification Yes — All visiting personnel certified by APC
Response Time for Scheduling Typically within 2–4 weeks of request
Geographic Availability U.S. domestic (TAA-compliant regions)
Service SKU WPMV-PX-21
Support Type Preventive Support, Non-Emergency
Contract Inclusion Not included in standard UPS warranty or service plans
Post-Service Support Available through separate APC service agreements
Risk Assessment Conducted Yes — Physical and operational risk factors identified

Interfaces
Diagnostics Interface Front-panel access and system diagnostic tools used by technician

Compliance & Origin
Country of Origin United States
TAA Compliance Yes

Advanced Security Features
Security Protocols Followed APC service personnel follow data and access security procedures on-site