| Product Type | Service |
| Manufacturer Part Number | GE6300CDI |
| Manufacturer Website Address | http://www.avaya.com |
| Product Supported | Avaya Aura Contact Center (CCT) Nodal Base System |
| Provided Support | Web Support |
| Service Description | 24x7 |
| Service Name | Express Technology Support Base |
| Manufacturer | Avaya, Inc |
| Brand Name | Avaya |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Availability | |
| Service Duration | |
| Additional Information | |
| Compatibility | |
| Device Supported | |
| Weight (Approximate) | |
| Product Name |
Avaya CCT NODAL BASE ExpBase-SLCDI Support Service

Key Benefits
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- Ensures 24x7 electronic technical support to keep contact center infrastructure operational around the clock.
- Fully TAA-compliant and compatible for federal or enterprise deployments with U.S. origin.
- Tailored to the Avaya Aura CCT Nodal Base System, delivering platform-specific expertise and minimized downtime.
Product Overview
The Avaya CCT NODAL BASE ExpBase-SLCDI is a dedicated service package engineered to support the Avaya Aura Contact Center (CCT) Nodal Base System. This Express Technology Support Base service provides organizations with 24x7 technical assistance via electronic channels, ensuring business-critical communications infrastructure remains operational and performant. By offering responsive web support, the service plan helps IT and telecom administrators resolve issues quickly and reduce system downtime.
As a technical support service categorized under Avaya's warranty and maintenance offering, the ExpBase-SLCDI is tailored for enterprises requiring proactive uptime guarantees and streamlined issue escalation management. The service is TAA-compliant, assuring suitability for government or regulated entities. With its U.S. origin, the support package aligns with regional compliance and manufacturing preferences.
Ideal for telecom infrastructure managers or IT service teams invested in Avaya Aura platforms, this service contract mitigates risk, optimizes system reliability, and preserves communication continuity by ensuring timely expert technical intervention when needed.
Specifications
Primary Information
UNSPSC Code
| UNSPSC Code | 81161700 |
Special Feature
| COO | UNITED STATES |
| TAA compliance | Yes |