| Product Type | Express Technology Support Plan | 
| Service Level | Base-level SLCDR (Service Level Code Driven Response) | 
| Supported Systems | Avaya AACC CCT IVR DEV | 
| Form Factor | Virtual/Non-Hardware (Service Offering) | 
| Power Requirements | |
| Weight | 
Avaya CCTIVR DATDEV1 ExpBase-SLCDR Express Tech Support

Key Benefits
 
            
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- Ideal for maintaining high uptime in mission-critical telecom infrastructure
- TAA compliance supports federal government procurement
- Base-level SLCDR support ensures faster service response and minimized downtime
Product Overview
The Avaya CCTIVR DATDEV1 ExpBase-SLCDR offers comprehensive Express Technology Support for AACC CCT IVR DEV systems, with BASE-level SLCDR coverage engineered for critical telecom environments. TAA compliance ensures suitability for federal contracts, and U.S.-based origin aligns with North American procurement requirements. This support solution is part of the UCC/Professional Services category, helping enterprises maintain system reliability and manage telecommunications performance effectively. Further technical specifications are not available.
Specifications
                      Product Overview
                      
                    
                    
                      Wireless Features
                      
                    
                    | Wi-Fi Standards | |
| Antenna Configuration | |
| Wireless Frequencies | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| RoHS Compliance | |
| Certifications | 
                      Advanced Security Features
                      
                    
                    | Firewall Type | |
| Intrusion Detection/Prevention | |
| Content Filtering | |
| Malware Protection | 
                      Interfaces
                      
                    
                    | Interface Type | |
| Port Count | |
| Data Transfer Rate | 
                      Physical & Environmental
                      
                    
                    | Dimensions | |
| Operating Temperature | |
| Storage Temperature | |
| Relative Humidity Range | 
                      Cloud Management & Licensing
                      
                    
                    | Cloud Management Platform | |
| License Type | Subscription-based Support License | 
| License Term | Annual (specific term not provided) | 
| Included Features | Remote diagnostic support, patch and update guidance, Avaya Tier 2 and 3 engineering access | 
| Support Access Methods | Phone and online | 
| Service Availability | Business hours with escalation paths (specific hours not disclosed) | 
| Response Time | Service-level policy driven (SLCDR) | 
 
              