| COO | UNITED STATES |
| TAA compliance | Yes |
Avaya MMAG100 ExpBase-SLCCW Express Support Service

Key Benefits
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- Ensures high availability with 24x7 support for critical AACC systems.
- Provides consistent system performance through regular software updates.
- Demonstrates compliance readiness with TAA certification and U.S.-based support.
Product Overview
The Avaya MMAG100 ExpBase-SLCCW is a technical support service plan designed specifically for the Avaya Aura Contact Center (AACC) Multimedia Agent offering. This Express Technology Support Base package supports 1 to 100 licenses and provides organizations with 24x7 electronic support to ensure uninterrupted operation and quick issue resolution. It is ideal for businesses that rely on their AACC systems for mission-critical communication and customer engagement functions.
This service includes remote software updates and technical support via electronic mediums, minimizing downtime and streamlining support logistics. Leveraging Avaya’s strong support infrastructure, the Express Base plan enhances equipment lifecycle management. With TAA compliance and delivery within the United States, the MMAG100 ExpBase-SLCCW is a strategic addition for enterprise IT administrators looking to optimize and secure their UC infrastructure.
Highly suitable for businesses operating in compliance-driven sectors or requiring guaranteed support levels, the MMAG100 SLCCW offers a dependable path to maintaining stability and achieving ROI from Avaya’s multimedia communication systems.
Specifications
Special Feature
Primary Information
| Product Type | Service |
| Manufacturer Part Number | GE6300CCW |
| Manufacturer Website Address | http://www.avaya.com |
| Product Supported | Avaya (AACC) Multimedia Agent |
| Provided Support | Software Update |
| Service Description | 24x7 |
| Service Name | Express Technology Support Base |
| Manufacturer | Avaya, Inc |
| Brand Name | Avaya |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service & Support Type | |
| Service Method | |
| Features |
UNSPSC Code
| UNSPSC Code | 81161700 |
Service&Support
| Product Type | |
| Service Method |