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Cisco 3YR SNTC 24x7x4 Support for MDS 9148T FC Switch

VENDOR: CISCO Mfg Part#: CON-3SNTP-DSC9148E
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$2,642.00
$2,642.00
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MSRP: $2,657.00
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  • Service Type: Network Services / Support
  • Support Coverage: 24 x 7 technical assistance
  • Response Time: 4-hour hardware replacement
  • Features: Compatible with Cisco MDS9000 Series
  • Compliance: TAA-compliant
  • Country of Origin: United States

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Key Benefits

Eye-Insights
  • Includes 4-hour replacement support, ensuring faster resolution of hardware issues for minimal downtime.
  • TAA compliance and US-based service make it ideal for federal and regulated enterprise environments.
  • Designed specifically for the Cisco MDS9000 Series, ensuring full compatibility and streamlined support.

Product Overview

The Cisco 3YR SNTC 24x7x4 maintenance service is engineered to provide critical network support for the Cisco MDS 9148T 32G 48-Port FC Switch. It offers 24x7 access to expert technical support and 4-hour hardware replacement to minimize downtime. Designed for the MDS9000 Series and TAA compliant, this offering supports compliance in regulated markets. Delivered from the United States, it ensures reliable infrastructure support for up to three years, helping enterprises maintain business continuity.

Specifications

Product Overview
Service Type Cisco SMARTnet Total Care (SNTC)
Service Duration 3 Years
Service Level 24x7x4
Hardware Replacement 4-Hour Advance Replacement
Supported Product Cisco MDS 9148T 32G 48-Port Fibre Channel Switch
Applicable Series Cisco MDS 9000 Series
Part Number CON-3SNTP-DSC9148E
Weight
Power Requirements

Wireless Features
Wi-Fi Standards
Antennas

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance
Environmental Certifications

Advanced Security Features
Malware Protection Support Based on licensed switch software features
Security Advisory Updates Provided as part of service
Incident Response Support Available via Cisco TAC
Compliance Reporting Tools Available through Smart Net Total Care Portal

Interfaces
Remote Case Handling Interface Cisco TAC (Technical Assistance Center)
Remote Monitoring Support Enabled via Cisco Smart Call Home

Physical & Environmental
Service Delivery Location On-site or depot (based on entitlement)
Service Availability Full 24x7 coverage including holidays

Cloud Management & Licensing
Cloud Management Support Cisco Smart Net Total Care portal
License Entitlement Requires valid Cisco service contract registration
Device Coverage Registration Mandatory via Cisco Service Access Management
Firmware Updates Access Included under active subscription
Diagnostic Tools Access Available via TAC and Smart Assist
Serial Number Registration Required for activation

Additional Support Features
Access to Cisco TAC Yes – 24/7 Access
OS Software Updates Included
Online Knowledge Base Access Yes – Cisco Support Community
RMA Logistics Expedited RMA Process under 4-hour SLA
Configuration Assistance Available through Technical Support Specialists
Proactive Diagnostics Enabled via Smart Call Home
Asset Management Reporting Included
Smart Capabilities Hardware telemetry, inventory reporting