Product Type | Service & Support Contract |
Service Name | Smart Net Total Care (SNTC) |
Service Duration | 3 Years |
Target Platform | Cisco Catalyst 8200L Series with 1-NIM Slot |
Cisco 3YR SNTC 8x5xNBD Support for Catalyst 8200L 1-NIM Slot


Key Benefits

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- Ensures business continuity with guaranteed next-business-day hardware support.
- Optimized specifically for Cisco Catalyst 8200 Series, ensuring compatibility and tailored response.
- TAA compliance supports procurement in government and public sector deployments.
Product Overview
The Cisco 3YR SNTC 8x5xNBD support contract (CON-3SNT-C8200TL1) is tailored for the Cisco Catalyst 8200L Series with a 1-NIM slot. It provides next-business-day support under Cisco's Smart Net Total Care, ensuring enterprise-grade technical assistance during standard business hours. With TAA compliance and coverage customized for CAT8200 Series devices, this contract is suited for public sector and enterprise environments requiring steady uptime and efficient fault resolution.
Specifications
Product Overview
Compatible Hardware
Supported Models | Cisco Catalyst 8200L Series |
NIM Slots Supported | 1 |
SKU Compatibility | CAT8200 Series Routers |
Intended Usage | Enterprise and Public Sector Networks |
Cloud Management & Licensing
Management Platform | Cisco Smart Net Total Care Portal |
License Term | 3 Years |
License Delivery | Electronic |
Cloud Monitoring Included | Yes |
Software Advisory Updates | Included |
Access to Cisco TAC | Yes |
Smart Capabilities | Device diagnostics and alerting |
Service Details
Service Included | Technical support |
Service Type | Network Services / Support |
Coverage Hours | 8 hours per day, 5 days per week |
Response Time | Next Business Day (NBD) |
Delivery Method | Onsite Hardware Replacement |
Service Availability | Business Hours (8x5) |
Support Level | Device-Level Support |
Service Feature | Hardware failure diagnosis and replacement |
Contract Type | SNTC Base - Onsite |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
REACH Compliant | Yes |
RoHS Compliant | Yes |
Advanced Security Features
Security Advisory Coverage | Included |
Access to Cisco Vulnerability Database | Yes |
Firmware and Patch Management | Included |
Automated RMA Processing | Yes |