Product Type | Smart Net Total Care (SNTC) Service Plan |
Service Duration | 5 Years |
Form Factor | Service Contract |
Service Package Name | SNTC 8x5xNBD |
Target System | Cisco Catalyst 9300 48 GE SFP Ports (C9300AG Series) |
Cisco 5Y SNTC 8x5xNBD for Catalyst 9300 48 GE SFP Ports



Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensure critical network uptime with next business day hardware replacement
- TAA compliance offers a secure option for public sector and regulated industries
- Tailored for Catalyst 9300 C9300AG Series, ensuring compatibility and reliability
Product Overview
The Cisco 5Y SNTC 8X5XNBD service contract delivers five years of technical support and next business day hardware replacement for the Catalyst 9300 48 GE SFP Ports within the C9300AG Series. It offers 8x5 coverage and meets TAA compliance, making it suitable for U.S.-based or government applications. Designed to help maintain peak network uptime and reduce downtime.
Specifications
Product Overview
Compatibility
Compatible Series | Cisco Catalyst 9300 Series |
Compatible Model | C9300-48S-A (48 GE SFP Ports) |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
Certifications | Cisco Recycling Program eligible, ISO 9001 Certified Support |
RoHS Compliance | Yes |
Additional Features
Service Model Number | CON-5SNT-C93004SA |
Service Category | Network Maintenance/Support |
Manufacturer | Cisco |
UPC | |
Upgrade Path | Renewable after 5 years; convertible to 24x7 support |
End User Responsibility | Retain proof of coverage and registered device |
Tech Portal Access | Cisco Support Community & My Devices |
Serialized Device Support | Yes |
Asset Tracking Integration | Smart Net Total Care Portal Inventory Support |
Service Activation Time | Within 24-48 hours of purchase registration |
Primary Use Case | Minimize downtime, ensure proactive device support |
Contract Renewal Option | Yes, renewable upon expiration |
Support Partner Eligibility | Available only via Cisco certified partners or resellers |
Remote Diagnostics Capability | Yes, through Cisco Smart Services |
Software Download Access | Yes, includes updates and patches |
TAC (Technical Assistance Center) Access | Cisco Global TAC 8x5 support |
Serial Number Registration Required | Yes |
Service & Support Details
Service Included | Technical support |
Support Coverage Hours | 8 hours a day, 5 days a week |
Hardware Replacement | Next Business Day (NBD) |
Support Features | Software updates, online tools access, and Cisco TAC support |
Delivery Method | Advance hardware replacement |
Service Access Method | Phone, Web |
Cloud Management & Licensing
Included Cloud Features | Access to Cisco Smart Net Total Care portal |
Management Interface | Cisco TAC & Smart Services |
License Type | Subscription License |
Advanced Security Features
Security Advisory Access | Included with Cisco service |
Firmware/Malware Threat Detection | Cisco PSIRT notifications and best practices |