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CISCO CMB NCD 8X7XNCD UCS C220 M5 SFF Support

VENDOR: CISCO Mfg Part#: CON-NCFNC-C220M5SX
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$1,714.00
$1,714.00
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MSRP: $1,724.00
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  • Support contract for Cisco UCS C220 M5 SFF servers
  • 8x7xNCD (Next Calendar Day) coverage model
  • Covers systems supporting up to 10 hard drives
  • Manufacturing origin: United States
  • Complies with TAA (Trade Agreements Act)

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Key Benefits

Eye-Insights
  • Ensures compliance with government procurement standards through TAA compliance.
  • Provides dependable support with 8x7xNCD coverage to minimize server downtime.
  • Ideal for U.S. deployments with hardware manufactured domestically.

Product Overview

The CISCO CMB NCD 8X7XNCD supports the UCS C220 M5 SFF server platform with an 8x7xNCD support model for timely maintenance. TAA-compliant and made in the United States, it's tailored for government and enterprise-grade deployments. Designed for high-availability IT environments, this service helps minimize downtime by offering scheduled, next-day support for critical server equipment.

Specifications

Product Overview
Service Type Cisco Smart Net Total Care (CMB NCD 8X7XNCD)
Supported Product Cisco UCS C220 M5 SFF
Service Model 8x7xNCD (8 hours a day, 7 days a week, Next Calendar Day)
Support Coverage Next calendar day hardware replacement
Duration 1 year
Form Factor Service contract
Purpose Minimize downtime for critical server infrastructure
Service Availability 8 hours per day / 7 days a week

Cloud Management & Licensing
Support Management Platform Cisco Smart Net Total Care (SNTC) Portal
License Type Subscription-based service contract
Software Updates Included Yes, for OS and firmware supported under contract
Technical Support Access Cisco Technical Assistance Center (TAC)
Self-Service Web Portal Yes
Entitlement Management Cisco Smart Net Total Care dashboard
Included Services Hardware replacement, software upgrades, online assistance, TAC support

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliance Yes
Contract Manufacturer Part Number CON-NCFNC-C220M5SX
Certifications TAA Compliant

Wireless Features
Wi-Fi Support

Interfaces
Remote Support Access Yes (via Cisco TAC or Smart Net Total Care Portal)
Online Tools Access Yes

Advanced Security Features
Threat Intelligence Update Access Via SNTC for covered software
Vulnerability Alerts Yes (through Smart Net Portal)

Physical & Environmental
Shipment Type Digital entitlement / physical welcome letter (if applicable)
Deployment Scope Enterprise and Government IT environments

Additional Features
Use Case Critical infrastructure / high-availability servers
Hardware Replacement Option Next business day delivery
Real-Time Alerts Through Smart Net Total Care system
Incident Tracking Via Cisco TAC and portal
Partner Support Eligible for Cisco-authorized partner execution
Reporting Tools Inventory and contract coverage reporting
Product Family Networking
Category Network Maintenance/Support
Taxonomy Category Electronics > Networking