Manufacturer | Cisco |
Product Name | Cisco CON-3SNT-C1024TGL 3Yr 8x5xNBD Support for Catalyst 1000 24-Port GE |
Product Type | Service and Support Contract |
Service Plan Duration | 3 Years |
Supported Product Line | Cisco Catalyst 1000 Series |
Supported Model | Catalyst 1000 24-Port GE, 4x1G SFP |
Form Factor | Appliance-based (covers physical network switch) |
Cisco CON-3SNT-C1024TGL 3Yr 8x5xNBD Support for Catalyst 1000 24-Port GE

Key Benefits

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- Ensures minimal network downtime with next business day hardware replacement.
- Provides enterprise-class technical support tailored for Catalyst 1000 Series deployments.
- TAA compliance enables usage in regulated and government environments.
Product Overview
The Cisco CON-3SNT-C1024TGL is a 3-year Smart Net Total Care contract for Catalyst 1000 Series with 24-port GE and 4x1G SFP interfaces. It offers 8x5 access to Cisco technical support and next business day (NBD) hardware replacement. TAA-compliant, this plan is ideal for federally regulated environments and offices requiring consistent uptime for their network infrastructure.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Authorized for Federal Use | Yes |
Service Contract Compliance | Meets Cisco SNTC standards |
Advanced Security Features
Intrusion Detection/Prevention | Included via Cisco Threat Insight (depending on switch) |
Firmware Integrity Verification | Available through Smart Call Home |
Remote Threat Monitoring | Yes (via Cisco back-end analytics) |
Service Plan Details
Service & Support Type | Network Services / Support |
Service Included | Technical support |
Response Time | Next Business Day |
Coverage | 8 x 5 |
Contract ID / SKU | CON-3SNT-C1024TGL |
Plan Features | Smart Net Total Care for Catalyst 1000 |
Cloud Management & Licensing
Management Interface | Cisco Smart Net Total Care Portal |
Included Cloud Services | Smart Net Total Care (SNTC) |
License Type | Service Contract |
License Duration | 3 Years |
Service Coverage Time | 8x5 (8 hours per day, 5 days per week) |
Hardware Replacement | Next Business Day (NBD) |
Software Support | Available via Cisco TAC and portal |
Remote Diagnostics | Yes |
OS and Firmware Updates | Included for duration of contract |
Interfaces
Supported Device Interface Type | 24 x Gigabit Ethernet, 4 x 1 Gigabit SFP |
Supported SFP Ports | 4 x 1G SFP uplinks |
Number of Managed Ports | 24 GE + 4 SFP |
Physical & Environmental
Target Infrastructure Environment | Small and medium business, distributed offices |
On-Site Replacement Option | Next Business Day hardware replacement |
Temperature Monitoring | Supported via software diagnostics |