Cisco CX LEVEL 2 8X5XNBD Catalyst 9300 Support Plan

VENDOR: CISCO Mfg Part#: CON-L2NBD-C93004PA
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  • Advanced hardware replacement for Cisco C9300 Series
  • 8x5 weekday coverage with next business day response
  • TAA-compliant service originating from the United States
  • Optimized for Catalyst 9300 48-port PoE network environments
  • Designed to reduce downtime through rapid RMA processing

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Key Benefits

Eye-Insights
  • Bolsters business continuity with next business day replacement, minimizing network downtime.
  • Supports compliance in regulated industries with TAA-compliant services manufactured in the U.S.
  • Tailored specifically for Cisco Catalyst 9300 Series, ensuring seamless compatibility and efficiency.

Product Overview

The Cisco CX LEVEL 2 8X5XNBD service contract is specifically tailored for users of the Catalyst 9300 Series network switches, offering reliable coverage via Cisco’s advanced hardware replacement service. With 8x5 availability, the support plan ensures coverage during standard business hours, making it ideal for enterprises that require dependable, business-day service without 24/7 overhead. The plan guarantees next business day (NBD) replacement of failed hardware, significantly shortening recovery times and minimizing disruption to network operations.

This Cisco support plan is TAA-compliant and originates from the United States, making it appropriate for public sector deployments or U.S.-based projects with regulatory requirements. The service helps organizations maintain operational uptime and protect infrastructure investments by streamlining hardware replacement workflow. Its integration with Cisco Catalyst 9300 Series hardware assures a high degree of compatibility and optimized support efficiency.

By reducing maintenance response time, this support contract strengthens network resiliency while offering cost-effective service options for businesses that run critical systems during normal business hours. Organizations leveraging Cisco's proven support structure benefit from expert logistics, timely fulfillment, and a reduced need for in-house redundancy solutions.

Specifications

Product Overview

Product Type Service and Support - Hardware Replacement
Applicable Device Series Cisco Catalyst 9300 Series
Service Level CX Level 2
Form Factor Not applicable (Service Plan)
Weight
Power Requirements

Cloud Management & Licensing

Cloud-Based Management Integration Supports Cisco Smart Account and Smart Licensing
License Type Service Contract
Subscription Type Annual Term-Based
Centralized Support Tools Cisco TAC Support Access
Digital Access via Cisco Services Connection Yes
Configuration Management Support Yes, via associated Catalyst switch software tools

Advanced Security Features

Security Incident Handling Cisco TAC escalation support
Access to Security Advisories Included via Cisco Services Portal
Malware/Vulnerability Response Assisted coordination through Cisco Support
Firmware/Software Security Updates Provided per hardware entitlements

Physical & Environmental

Physical Goods Included None – service contract only
Environmental Operating Range Dependent on hardware it supports

Service Details

Service & Support Type Advance hardware replacement
Service Included Replacement
Response Time Next Business Day
Availability 8 x 5 (Business Hours)
Duration Annual (requires renewal)
Service Coverage Area US Domestic
Hardware Replacement Logistics Next Business Day Shipment
Covered Products C9300-48P-A and similar Catalyst 9300 models
Part Number CON-L2NBD-C93004PA

Compliance & Origin

Country of Origin (COO) United States
TAA Compliance Yes
RoHS Compliance Yes (Dependent on hardware supported)
Regulatory Approvals Meets U.S. Federal Acquisition Requirements

Interfaces

Interface Coverage Supports network interface replacements on supported Catalyst 9300 Series models
Replacement Scope Switch base, modules, and power supplies

Wireless Features

Wireless Component Coverage Not applicable