| COO | CHINA |
| TAA compliance | Yes |
Cisco Desk Phone 9851, First Light (White)

Key Benefits
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- Built on PhoneOS platform with hot desking and desk reservation, ideal for dynamic workspaces
- Enhanced audio clarity through full-duplex speakerphone and noise removal technologies
- Comprehensive VoIP features with SIP support ensure broad deployment compatibility
Product Overview
The Cisco Desk Phone 9851 in First Light (White) is a feature-rich, enterprise-grade VoIP solution designed for today's flexible workspaces. Powered by PhoneOS, it supports desk reservation and hot desking, making it ideal for hybrid environments. With six-line support, a full-duplex speakerphone, and advanced noise removal features, the phone delivers clear call quality and seamless communication.
Its wide codec support including OPUS, G.722, G.729, and G.711, and use of the SIP protocol ensure compatibility with VoIP systems. The device includes standard business call features such as caller ID, conferencing, call forwarding, voicemail and message waiting indicator. It also offers volume control, status indicators, and is hearing aid compatible. Environmentally responsible and TAA compliant, the 9851 comes with a 1-Year Limited Hardware Warranty.
Specifications
Special Feature
Primary Information
| Telephone Type | PHONE |
| Multiline Operation Capability | YES |
| Lines Supported | 6 |
| Conference Call Capability | YES |
| Voice Mail Capability | YES |
| Speakerphone | full-duplex speakerphone |
| Caller ID | YES |
| Call Forwarding | YES |
| Call Hold | YES |
| Call Transfer | YES |
| Message Waiting Capability | YES |
| Status Indicators | YES |
| Volume Control | YES |
| Hearing Aid Compatible | YES |
| Voice Codecs | OPUS, G.722, G.722.2, iSAC, G.711(a-law/-law), G.729a/b, and iLBC |
| Model | Cisco 9851 |
| Network Ports Qty | 1 |
| Network Protocols | IEEE 802.3i/802.3u/802.3ab |
| VoIP Protocols | SIP |
| Additional Features | One platform with PhoneOS; Desk reservation and hot desking; Enhanced audio features including noise removal; Security; Sustainability |
Service&Support
| Service & Support Type | 1-Year Limited Hardware Warranty |
UNSPSC Code
| UNSPSC Code | 43191511 |
Dimensions&Miscellaneous
| Color | White |
| Width(Base) | 8.4 Inch |
| Height(Base) | 8.9 Inch |
| Depth(Base) | 1.9 Inch |
| Weight(Base) | 968 g |