Products Cameras, VoIP & Video-Conferencing Cisco Desk Phone 9851, NFC,...

Cisco Desk Phone 9851, NFC, TAA Compliant, Carbon Black

VENDOR: CISCO Mfg Part#: DP-9851-K9++=
1 2
Photo is for illustration purposes only. Actual product may be different.
$411.00
$411.00
Sale Sold out
MSRP: $700.00
Shipping calculated at checkout.
  • Supports up to 130 lines (CUCM/Webex DI); 16 lines on Webex Calling/Open SIP
  • 3.7-inch color LCD with backlit status indicator
  • Full-duplex speakerphone with call forwarding, hold, ID, and transfer
  • Supports extensive set of voice codecs: OPUS, G.722, G.711, iSAC, G.729
  • 46 programmable buttons for customized workflows
  • TAA compliant and Power Over Ethernet (PoE) enabled

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

View our shipping and returns policy

View full details

Key Benefits

Eye-Insights
  • High line support (up to 130) makes it ideal for complex business environments with high call volume.
  • TAA compliance and Mexico-based manufacturing optimize it for use in government and institutional settings.
  • Comprehensive communication features combined with PoE simplify integration and reduce infrastructure costs.

Product Overview

The Cisco Desk Phone 9851 offers an advanced telephony experience with support for up to 130 lines on specific platforms and a 3.7-inch color LCD for clear call management. The device includes 46 programmable buttons, a full-duplex speakerphone, and is TAA compliant, making it well-suited for regulated industries. It supports a wide range of voice codecs like OPUS and G.722, with integrated features such as caller ID, call forwarding, voicemail, and conferencing. PoE support enables flexible deployment in enterprise environments. Designed in Carbon Black and made in Mexico, the unit is also hearing-aid compatible and comes with a 1-year limited hardware warranty.

Specifications

Product Overview
Product Type Desk Telephone
Model Cisco Desk Phone 9851
Color Carbon Black
Form Factor Desktop
Programmable Buttons Quantity 46
Multiline Operation Capability Yes
Lines Supported 130 for CUCM and Webex DI; 16 for Webex Calling and Open SIP platforms
Conference Call Capability Yes
Voice Mail Capability Yes
Speakerphone Full-duplex
Caller ID Yes
Call Forwarding Yes
Call Hold Yes
Call Transfer Yes
Message Waiting Indicator Yes
Status Indicators Backlit indicator
Volume Control Yes
Display Type LCD Monitor
Display Size 3.7 inches
Hearing Aid Compatible Yes
Weight (Base) 968 g
Power Requirements Power over Ethernet (PoE)

Physical & Environmental
Width (Base) 8.4 inch
Height (Base) 8.9 inch
Depth (Base) 1.9 inch
Operating Temperature 0°C to 40°C (32°F to 104°F)
Operating Humidity 10% to 90% (non-condensing)
Storage Temperature -10°C to 60°C (14°F to 140°F)
Storage Humidity 10% to 95% (non-condensing)

Cloud Management & Licensing
Supported Platforms Cisco Unified Communications Manager (CUCM), Webex DI, Webex Calling, Open SIP
Licensing Model Per-device or enterprise agreement via Webex or CUCM
Included Management Interface Web UI, Remote Management via CUCM/Webex

Audio Features
Voice Codecs Supported OPUS, G.722, G.722.2, iSAC, G.711 (a-law/μ-law), G.729a/b, iLBC
Echo Cancellation Yes
Comfort Noise Generation (CNG) Yes
Silence Suppression Yes

Interfaces
Ethernet Ports 2 x 10/100/1000BASE-T
Headset Port Yes (RJ-9 and USB)
USB Ports 2 x USB Type-A
NFC Support Yes
Power Over Ethernet (PoE) Support Yes

Compliance & Origin
Country of Origin Mexico
TAA Compliant Yes
Certifications CE, FCC Part 15 Class B, ICES-003, UL 60950-1
HAC (Hearing Aid Compatible) Yes

Advanced Security Features
Secure Signaling and Media Encryption TLS, SRTP
802.1X Authentication Yes
Device Certificate Management Yes (L-SCP, manufacturing installed certificate)
Secure Boot Yes

Warranty
Service & Support Type 1-Year Limited Hardware Warranty