Product Type | Service |
Service Name | Independent Software Vendor Application Service |
Service Main Type | Technical |
Service Sub Type | Electronic and Physical |
Service Description | 24x7 |
Service Duration | 1 year |
Intended For | VMware vSphere Enterprise Plus 1 CPU |
Supported Platform | vSphere Enterprise Plus |
Subscription Type | Annual |
Support Coverage | 24 hours/day, 7 days/week |
Target Market | Independent Software Vendors (ISVs) |
Support Delivery Method | Phone, Electronic, On-site (if applicable) |
Support Provider | Cisco Systems, Inc |
Weight | |
Power Requirements |
Cisco ISV 24x7 VMware vSphere EntPlus 1CPU Annual License
Key Benefits

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- Ensures uninterrupted access to Cisco's expert support, critical for mission-critical applications
- Meets public sector and enterprise procurement requirements through TAA compliance
- Delivers rapid issue resolution through 24x7 coverage, minimizing operational downtime
Product Overview
The Cisco ISV 24x7 VMware vSphere EntPlus 1CPU service is a specialized annual subscription designed to provide uninterrupted technical support for enterprise-grade virtual environments. Engineered for Independent Software Vendors (ISVs), this support package covers one CPU license of VMware vSphere Enterprise Plus and ensures 24x7 accessibility to Cisco’s technical assistance channels, including both electronic and physical support touchpoints.
With a technical support focus, the service is ideal for organizations running mission-critical workloads on VMware infrastructure who require immediate response from qualified support teams. Phone support availability around the clock ensures issues can be addressed in real time, reducing system downtime and optimizing application availability across physical or cloud-integrated deployments. TAA compliance and U.S. origin make this service suitable for public sector or compliance-driven projects.
For IT departments, this offering represents a cost-effective way to safeguard virtualization investments while maximizing staff productivity. By minimizing operational disruption and enabling rapid incident resolution, the Cisco ISV support model offers impactful ROI for virtualization-centric enterprises.
Specifications
Product Overview
Wireless Features
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Frequency Band | |
Number of Antennas |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Compliance Certifications |
Advanced Security Features
Firewall Included | |
Intrusion Detection/Prevention | |
Content Filtering | |
Malware Protection |
Interfaces
Interface Type | |
Supported Data Transfer Rate |
Physical & Environmental
Form Factor | |
Dimensions | |
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Cloud Management & Licensing
Management Interface | Cisco Technical Assistance Center (TAC) |
License Type | Subscription License |
Included Licenses | 1 CPU License for VMware vSphere Enterprise Plus |
Cloud Service Integration | Optional with vCenter integration |
Software Updates Included | Yes, during subscription period |
License Term | 1 Year |
Access to Knowledgebase | Yes |
Remote Diagnostics | Yes |