| Product Type | Service |
| Manufacturer Part Number | CON-ISV1-VSENTP1A |
| Manufacturer Website Address | http://www.cisco.com |
| Product Supported | |
| Provided Support | Phone Support |
| Service Description | 24x7 |
| Service Name | Independent Software Vendor Application Service |
| Manufacturer | Cisco Systems, Inc |
| Brand Name | Cisco |
| Service Main Type | Technical |
| Service Sub Type | Electronic and Physical |
| Service Duration | 1 |
Cisco ISV 24x7 VMware vSphere EntPlus 1CPU Annual License

Key Benefits
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- Ensures uninterrupted access to Cisco's expert support, critical for mission-critical applications
- Meets public sector and enterprise procurement requirements through TAA compliance
- Delivers rapid issue resolution through 24x7 coverage, minimizing operational downtime
Product Overview
The Cisco ISV 24x7 VMware vSphere EntPlus 1CPU service is a specialized annual subscription designed to provide uninterrupted technical support for enterprise-grade virtual environments. Engineered for Independent Software Vendors (ISVs), this support package covers one CPU license of VMware vSphere Enterprise Plus and ensures 24x7 accessibility to Cisco’s technical assistance channels, including both electronic and physical support touchpoints.
With a technical support focus, the service is ideal for organizations running mission-critical workloads on VMware infrastructure who require immediate response from qualified support teams. Phone support availability around the clock ensures issues can be addressed in real time, reducing system downtime and optimizing application availability across physical or cloud-integrated deployments. TAA compliance and U.S. origin make this service suitable for public sector or compliance-driven projects.
For IT departments, this offering represents a cost-effective way to safeguard virtualization investments while maximizing staff productivity. By minimizing operational disruption and enabling rapid incident resolution, the Cisco ISV support model offers impactful ROI for virtualization-centric enterprises.
Specifications
Primary Information
UNSPSC Code
| UNSPSC Code | 81111812 |
Special Feature
| COO | UNITED STATES |
| TAA compliance | Yes |