| Product Type | Software Support Contract |
| Supported Software | Cisco EPN Manager 5 |
| Service Level | Software Support Without Upgrade |
| Form Factor | Digital License |
| Service Duration | 1 Year |
| Delivery Method | Electronic |
CISCO SD-SNK-EPNM95K9 Software Support Without Upgrade

Key Benefits
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- Ideal for enterprises seeking consistent support without software version upgrades.
- Meets TAA compliance for eligibility in government and public sector contracts.
- Cisco brand reputation assures recognized reliability and global service availability.
Product Overview
The CISCO SD-SNK-EPNM95K9 is a software support contract for Cisco EPN Manager 5, providing essential maintenance services without software upgrades. This offering is TAA-compliant and manufactured in the United States, making it suitable for government contracts and compliance-sensitive applications. By focusing on stability over progression, it is an excellent choice for enterprises running mission-critical operations on fixed software versions with limited change windows.
Specifications
Product Overview
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| RoHS Compliance | Yes |
| ISO 9001 Certified | Yes |
| Environmental Certifications | Yes |
| Green Compliant | Yes |
Advanced Security Features
| Data Encryption for Communication | Yes |
| Access Control Management | Yes |
| User Authentication | Yes |
| Audit Logging | Yes |
| Role-based Access Control (RBAC) | Yes |
Wireless Features
| Wi-Fi Management Capability | Yes |
| Supported Wireless Standards | Dependent on platform (Cisco EPN Manager capabilities) |
| Antenna Configuration Support | Managed through hardware platform |
Cloud Management & Licensing
| License Type | Subscription |
| License Term | Annual |
| Management Platform | Cisco EPN Manager |
| License Quantity | 1 License |
| Software Upgrade Rights | Not Included |
| Online Support Access | Included |
| Access to Knowledge Base | Yes |
| 24x7 Technical Support | Yes |
| Remote Troubleshooting Assistance | Yes |
Interfaces
| Supported Platform Interface | Web-based Interface |
| API Integration Support | Yes |
Physical & Environmental
| Physical Media | None - Electronic Delivery |
| Hardware Requirement | Cisco Hardware Compatible |
| Virtual Machine Support | Yes |
| System Requirements | Cisco EPN Manager v5 Platform |
Additional Features
| TAC Support Level | Smart Net Total Care Equivalent, Software Support Without Upgrade |
| Installation Assistance | Not Included |
| Update Notifications | Security patches only |
| Incident Management | Included |
| Licensing Compliance Monitoring | Yes |