| Type | Technical Support Service |
| Service Name | CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle |
| Supported Hardware | Cisco Nexus 9504 Chassis |
| Series | Cisco N9500 Series |
| Form Factor | |
| Weight | |
| Power Requirements |
CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle

Key Benefits
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Offers high availability with 24x7 coverage and 4-hour response, reducing potential downtime significantly
- Tailored for Nexus 9504 in the Cisco N9500 Series, ensuring accurate support for specialized enterprise hardware
- Fully TAA compliant and U.S.-manufactured, meeting requirements for federal and regulated markets
Product Overview
The CISCO SNTC-24X7X4 support service is a promotional bundle designed for the Nexus 9504 Chassis as part of the N9500 Series. It offers 24x7 coverage with a 4-hour response time, ensuring rapid issue resolution and network continuity. This service is TAA-compliant and originates from the United States, making it suitable for government and regulated industry use. By offering high-touch technical expertise and reliable performance support, it helps businesses minimize downtime and maintain mission-critical operations efficiently.
Specifications
Product Overview
Interfaces
| Supported Interfaces |
Physical & Environmental
| Dimensions | |
| Operating Temperature | |
| Storage Temperature | |
| Operating Humidity |
Cloud Management & Licensing
| Cloud-Based Monitoring | Yes, via Cisco Smart Net Total Care portal |
| Management Tools | Cisco Smart Net portal, Cisco TAC support |
| License Type | Subscription |
| License Term | Typically 12 months (depends on purchase) |
| License Included | Yes |
| Remote Monitoring | Yes |
Service Details
| Service Type | Smart Net Total Care (SNTC) |
| Coverage Hours | 24x7 |
| Response Time | 4 hours |
| Service Features | Advance hardware replacement, Online troubleshooting, Configuration assistance |
| Included Support | Technical support and hardware replacement |
| Onsite Support | Yes, with 4-hour response |
| Contract Duration | 1 year (default, may vary) |
| Service Availability | Global (region-dependent) |
Wireless Features
| Wi-Fi Standards Supported |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| Compliance Standards | TAA |
| Certifications |
Advanced Security Features
| Access to Cisco TAC (Technical Assistance Center) | Yes |
| Hardware RMA | Yes, with 4-hour replacement delivery |
| OS and Firmware Updates | Included |
| Proactive Diagnostics | Available via Smart Call Home |
| Security Advisory Alerts | Included via Cisco service access |