Type | Technical Support Service |
Service Name | CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle |
Supported Hardware | Cisco Nexus 9504 Chassis |
Series | Cisco N9500 Series |
Form Factor | |
Weight | |
Power Requirements |
CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle



Key Benefits

AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Offers high availability with 24x7 coverage and 4-hour response, reducing potential downtime significantly
- Tailored for Nexus 9504 in the Cisco N9500 Series, ensuring accurate support for specialized enterprise hardware
- Fully TAA compliant and U.S.-manufactured, meeting requirements for federal and regulated markets
Product Overview
The CISCO SNTC-24X7X4 support service is a promotional bundle designed for the Nexus 9504 Chassis as part of the N9500 Series. It offers 24x7 coverage with a 4-hour response time, ensuring rapid issue resolution and network continuity. This service is TAA-compliant and originates from the United States, making it suitable for government and regulated industry use. By offering high-touch technical expertise and reliable performance support, it helps businesses minimize downtime and maintain mission-critical operations efficiently.
Specifications
Product Overview
Interfaces
Supported Interfaces |
Physical & Environmental
Dimensions | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity |
Cloud Management & Licensing
Cloud-Based Monitoring | Yes, via Cisco Smart Net Total Care portal |
Management Tools | Cisco Smart Net portal, Cisco TAC support |
License Type | Subscription |
License Term | Typically 12 months (depends on purchase) |
License Included | Yes |
Remote Monitoring | Yes |
Service Details
Service Type | Smart Net Total Care (SNTC) |
Coverage Hours | 24x7 |
Response Time | 4 hours |
Service Features | Advance hardware replacement, Online troubleshooting, Configuration assistance |
Included Support | Technical support and hardware replacement |
Onsite Support | Yes, with 4-hour response |
Contract Duration | 1 year (default, may vary) |
Service Availability | Global (region-dependent) |
Wireless Features
Wi-Fi Standards Supported |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Compliance Standards | TAA |
Certifications |
Advanced Security Features
Access to Cisco TAC (Technical Assistance Center) | Yes |
Hardware RMA | Yes, with 4-hour replacement delivery |
OS and Firmware Updates | Included |
Proactive Diagnostics | Available via Smart Call Home |
Security Advisory Alerts | Included via Cisco service access |