| Service Type | Hardware Support Service | 
| Supported Device | Cisco UCS 6332-16UP Fabric Interconnect | 
| Form Factor | 1RU Rack-mountable (device covered under support) | 
| Weight (Device Supported) | Approx. 17.9 lbs (8.12 kg) | 
| Power Requirements (Device Supported) | 100 to 240 VAC, 50/60 Hz | 
CISCO SNTC 24x7x4 UCS 6332-16UP FI with 8x40G Cables (Refresh-2-fu)

Key Benefits
 
            
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- Proactive 24x7 support reduces downtime in critical network environments.
- TAA compliance allows deployment in government and regulated sectors without restrictions.
- Cisco-certified expertise and rapid 4-hour response ensure optimal network continuity.
Product Overview
The CISCO SNTC-24X7X4 UCS 6332-16UP FI service package offers comprehensive 24/7 technical support with a 4-hour response time, tailored for UCSHX series hardware. It provides support coverage for the UCS 6332-16UP Fabric Interconnect with 8x40G cables, ensuring stable data throughput and connectivity.
With its TAA compliance and origin in Taiwan, it supports government-regulated and procurement-sensitive environments. This plan is ideal for reducing downtime and complexity in enterprise network infrastructures where fast recovery and ongoing availability are crucial.
Specifications
                      Product Overview
                      
                    
                    
                      Wireless Features
                      
                    
                    | Wi-Fi Standards | |
| Wireless Frequency Bands | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | Taiwan | 
| TAA Compliant | Yes | 
| RoHS Compliance | Yes | 
| Certifications | UL, CSA, CE Mark, FCC Part 15 Class A | 
                      Advanced Security Features
                      
                    
                    | Data Plane Protection (Device Feature) | Yes, integrated in UCS Fabric Interconnect | 
| Role-Based Access Control | Yes | 
| Secure Boot Capability | Yes | 
| Management Plane Authentication | RADIUS, LDAP, TACACS+ support | 
| Audit Logging | Yes | 
| Encryption Algorithms Supported | AES, 3DES for fabric interconnect communication | 
                      Interfaces
                      
                    
                    | Port Types (Device Supported) | Unified Ports (supporting Ethernet and Fibre Channel) | 
| Port Count (Base) | 32 Universal ports | 
| 40G Connectivity Included | 8 x 40G cables included | 
| Expansion Slots | None | 
| Data Transfer Rate (Device) | Up to 1.28 Tbps switching capacity | 
                      Physical & Environmental
                      
                    
                    | Dimensions (H x W x D) | 1.72 x 17.3 x 30 in (4.37 x 43.9 x 76.2 cm) | 
| Operating Temperature | 32 to 104°F (0 to 40°C) | 
| Storage Temperature | -40 to 158°F (-40 to 70°C) | 
| Operating Humidity | 5% to 95% (non-condensing) | 
| Altitude (Max Operating) | Up to 10,000 ft (3,000 m) | 
| Cooling Type | Redundant hot-swappable fan modules | 
                      Cloud Management & Licensing
                      
                    
                    | Management Interface | Cisco UCS Manager | 
| Included Licensing | SNTC 24x7x4 Smart Net Total Care Service License | 
| License Term | 1 Year (most common) | 
| Remote Monitoring Support | Yes | 
| Proactive Diagnostics | Yes, via Cisco Smart Call Home | 
| Included Software Updates | Yes, software and firmware upgrades | 
| Support Availability | 24 x 7 Access to Cisco Technical Assistance Center (TAC) | 
                      Service & Support Coverage
                      
                    
                    | Service Package Name | Cisco SNTC 24x7x4 CON-SNTP-HXR216UP | 
| Hardware Replacement SLA | 4-hour onsite hardware replacement | 
| Service Coverage Hours | 24/7 (24 hours/day, 7 days/week) | 
| Technical Support Availability | Cisco TAC — Around-the-clock support | 
| Smart Net Total Care Features | Automated diagnostics, inventory management, software and alert tracking | 
 
              