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Cisco SNTC-24X7X4 UCS SP Select 5108 AC2 Chassis Support

VENDOR: CISCO Mfg Part#: CON-SNTP-P5108AC5
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$546.00
$546.00
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MSRP: $549.00
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  • 24x7 technical support coverage for UCSX Series
  • 4-hour guaranteed response time for service incidents
  • Designed for UCS SP Select 5108 AC2 Chassis with 2304V2 IO
  • TAA compliance ensures procurement eligibility for government use
  • Service and support type: Network Services / Support
  • Includes technical assistance from Cisco

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Key Benefits

Eye-Insights
  • Ensures business continuity with 24x7x4 support for mission-critical hardware.
  • Helps meet government and enterprise procurement regulations with full TAA compliance.
  • Accelerates issue resolution and minimizes downtime with expert Cisco technical support.

Product Overview

The Cisco SNTC-24X7X4 support service provides 24x7 coverage with a 4-hour response time for the UCS SP Select 5108 AC2 Chassis featuring 2304V2 IO. Tailored for the UCSX Series, this service ensures sustained infrastructure uptime, includes technical support as a core feature, and delivers TAA compliance. Designed for enterprise-class operations, it enhances system stability while meeting federal procurement requirements.

Specifications

Product Overview
Type Technical Support and Service Contract
Form Factor Service-based
Service Product Supported Cisco UCS SP Select 5108 AC2 Chassis with 2304V2 IO
Designated Platform Cisco UCSX Series
Contract Term 1 Year
Availability 24 x 7
Response Time 4 Hours
Delivery Method Onsite
Service Method Advance Parts Replacement and Onsite Support
Service Level 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Included Support Technical Support

Physical & Environmental
Physical Form Virtual/Product Support Contract – Not a Hardware Product

Cloud Management & Licensing
Licensing Program Cisco Smart Net Total Care (SNTC)
License Term 1 Year Subscription
Software Subscription Included with Smart Net Total Care
Cloud Monitoring Available via Cisco Smart Net Total Care Portal
Management Access Cisco Technical Assistance Center (TAC)
Device Coverage Single 5108 AC2 UCS Chassis with 2304V2 IO Module
Smart Licensing Support Yes

Interfaces
Interface Type Not Applicable (Service Contract)

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Trade Agreement Act (TAA) Compliance Yes
Certifications Meets U.S. Federal Procurement Requirements

Advanced Security Features
Hardware Replacement 4-Hour Advance Replacement
Proactive Diagnostics Available via Smart Call Home
Threat Detection Not applicable (Service Contract)
Security Advisory Notifications Included with TAC Access
Access to Cisco.com Knowledge Base Yes
Security Compliance Support Yes
Firmware & Software Updates Included
Access to OS Updates Yes
Case Management Tools Available via CSC Portal