Manufacturer | Cisco |
Product Name | CISCO SNTC-24X7X4OS Support for ISR 1100 4P Dual GE SFP Router |
Manufacturer Part Number | CON-OSP-C112141P |
Support Type | Smart Net Total Care (SNTC) |
Service Level | 24x7x4 Onsite |
Service Coverage | ISR 1100 4P Dual GE SFP Router |
Service Duration | 1 Year |
Form Factor | Service Contract |
CISCO SNTC-24X7X4OS Support for ISR 1100 4P Dual GE SFP Router


Key Benefits

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- Ensures rapid recovery from hardware failures with guaranteed 4-hour onsite response.
- Complies with TAA regulations, making it suitable for U.S. government and regulated sectors.
- Provides 24x7 expert support to minimize downtime and enhance network performance.
Product Overview
The CISCO SNTC-24X7X4OS support contract offers 24x7x4 onsite assistance for the ISR 1100 4P Dual GE SFP Router, combining rapid response and proactive diagnostics through Cisco's TAC. With TAA compliance and U.S. manufacturing origin, it meets stringent federal procurement standards. Designed for mission-critical networks, this service contract ensures minimal downtime and high network availability for enterprises relying on dependable Cisco network infrastructure.
Specifications
Product Overview
Cloud Management & Licensing
Cisco TAC Access | 24x7 Access |
Smart Net Total Care (SNTC) Portal Access | Included |
Advance Hardware Replacement | 4-Hour Onsite |
Software Updates | Included (During Coverage Period) |
Device Diagnostics | Proactive Diagnostics Included |
Service Management Platform | Cisco Support Portal |
Advanced Security Features
Threat Detection Support via TAC | Yes |
Security Advisory and Response (PSIRT) | Included |
Wireless Features
Wireless Support on Device | No (Wired Router) |
Product Overview (Supported Hardware)
Model Supported | Cisco ISR 1100-4P |
Product Type | Integrated Services Router |
Mounting Type | Desktop or Rack Mount (with optional brackets) |
Power Consumption | Maximum 30W |
Processor | ARM Cortex A9 |
Flash Memory | 4 GB |
DRAM | 4 GB |
Interfaces
Supported Device Interfaces | Dual GE SFP Ports, 4-Port |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Certification Level | Enterprise |
Standard Contract Type | Onsite Maintenance |
Physical & Environmental
Supported Hardware Device Dimensions | 278 x 213 x 44 mm (ISR 1100 Series) |
Supported Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Supported Storage Temperature | -20°C to 70°C (-4°F to 158°F) |
Supported Relative Humidity | 10% to 85% non-condensing (operating) |
Device Weight Supported | 2.1 kg (ISR 1100 Series Router) |
Power Requirements of Supported Device | External AC power adapter, 100–240V AC |
Interfaces (Supported Hardware)
WAN Interfaces | 2 x Gigabit Ethernet SFP |
LAN Interfaces | 4 x Gigabit Ethernet RJ-45 |
Console Port | 1 x RJ-45 Console |
USB Ports | 1 x USB 3.0 Type-A |
Throughput | Up to 150 Mbps (with services enabled) |