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CISCO SNTC-8X5X4OS 9500 16P10G 1Y DNA E Support Service

VENDOR: CISCO Mfg Part#: CON-OSE-C9516X1E
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$3,413.00
$3,413.00
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MSRP: $3,433.00
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  • 8x5x4 onsite service coverage for rapid support response
  • One-year support period with DNA Essential software entitlement
  • TAA compliant, suitable for government use
  • Country of origin: United States
  • Designed for Cisco Catalyst 9500 Series – 16-port 10G model

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Key Benefits

Eye-Insights
  • Meets TAA compliance standards, ensuring eligibility for government procurement.
  • Includes on-site 4-hour response within business hours, reducing downtime for critical infrastructure.
  • Supports Cisco Catalyst 9500 16P10G hardware with DNA Essentials, enabling advanced network capabilities.

Product Overview

The CISCO SNTC-8X5X4OS 9500 16P10G 1Y DNA E support service is a mission-critical support plan that offers 8x5x4 onsite coverage for Cisco hardware. It is valid for one year and includes DNA Essentials features to support advanced networking functions. The service is TAA compliant and manufactured in the United States, making it ideal for regulated sectors. Rapid response times and minimized downtime enhance operational continuity and maximize infrastructure ROI.

Specifications

Product Overview
Product Type Support Service
Service Level 8x5x4 Onsite
Coverage Duration 1 Year
Supported Product Cisco Catalyst 9500 Series 16-Port 10G Switch with DNA Essentials
Service Name Smart Net Total Care (SNTC)
Support Features Included Hardware replacement, Onsite support, OS updates, TAC support
Hardware Replacement Onsite within 4 hours during business hours (8x5)
Technical Support Cisco Technical Assistance Center (TAC)
Form Factor Service Contract

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Regulatory Compliance Supports deployment in regulated/government environments
RoHS Compliance Yes
Service Availability Region Global (check coverage by country)

Interfaces
Managed Hardware Interface 16 x 10G SFP+ Ports
Management Interface Type Web UI via DNA Center / CLI / SNMP
Remote Diagnostics Support Yes
Interface Speed 10 Gbps per port
Supported Protocols for Management SNMP, Telnet, SSH, HTTP/HTTPS

Cloud Management & Licensing
Included License Cisco DNA Essentials
Cloud Management Platform Cisco DNA Center
License Term 1 Year
Software Updates Included for subscription term
Cloud Feature Access Network telemetry, automation, device provisioning
Virtual Network Management Tools Yes

Advanced Security Features
Security Monitoring Support Yes, with DNA Essentials
Policy-Based Automation Yes, via Cisco DNA Center
Threat Detection Integration Yes, compatible with Cisco SecureX and DNA Security
Encrypted Traffic Analytics Yes

Physical & Environmental
Device Compatibility Cisco Catalyst 9500 Series Switch
Installation Environment Onsite at customer data center
Operational Downtime Mitigation Rapid hardware replacement for mission-critical uptime
Hardware Warranty Augmentation Yes