Type | Service Contract |
Product Compatibility | Cisco Catalyst 1000 16-Port GE PoE with External Power Supply |
Form Factor | Not Applicable |
Power Requirements | Not Applicable |
Support Category | Smart Net Total Care (SNTC) |
Service Duration | 1 Year |
Service Method | Advance Hardware Replacement |
Service Provider | Cisco Systems |
Service Level | 8x5xNext Business Day |
CISCO SNTC 8x5xNBD for Catalyst 1000 16-Port GE POE Ext PS



Key Benefits

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- Ensures minimal downtime with guaranteed Next Business Day response for critical Cisco hardware issues
- Tailored to Catalyst 1000 Series, offering maximum compatibility and expert support
- Meets compliance needs with TAA certification and US-origin manufacturing
Product Overview
The CISCO SNTC-8X5XNBD service contract delivers Next Business Day technical support for Catalyst 1000 16-Port GE PoE switches with an external power supply. With 8x5 coverage and expert helpdesk access, this plan is designed to minimize network downtime. TAA compliance and US origin enhance its suitability for regulated sectors. Ideal for businesses looking to maintain high availability and performance in their network infrastructure.
Specifications
Product Overview
Physical & Environmental
Compatible Equipment Form Factor | Desktop / Rack-mountable |
Environmental Compliance | RoHS |
Device Operating Temperature (Supported Equipment) | 0°C to 40°C (32°F to 104°F) |
Device Storage Temperature (Supported Equipment) | -40°C to 70°C (-40°F to 158°F) |
Device Operating Humidity (Supported Equipment) | 10% to 90% (non-condensing) |
Device Storage Humidity (Supported Equipment) | 5% to 95% (non-condensing) |
Cloud Management & Licensing
License Required | Yes—SNTC Service Registration |
Management Platform | Cisco Smart Net Total Care Portal |
Access to Cisco TAC | Yes |
Cloud Monitoring Support | No |
Software Updates Included | Yes |
Interfaces
Supported Device Interfaces | Gigabit Ethernet |
Power over Ethernet (PoE) Support | Yes |
External Power Supply Support | Yes |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Compliant Standards | TAA, RoHS |
Contract SKU | CON-SNT-C10162EL |
UPC |
Advanced Security Features
Security Advisory Notifications | Yes |
Device Replacement Security Wipe Service | No |
Malware Protection | No |
Access to Cisco PSIRT | Yes |
Incident Detection & Notification | Yes |