| Service & Support Type | Network Services / Support |
| Service Included | Technical support |
| Response Time | Next Business Day |
| Coverage | 8 x 5 |
| Features | for C9200 Series |
| Manufacturer | Cisco |
| Product Name | SNTC-8X5XNBD Support for Catalyst 9200 48-port PoE+ Switch |
| Manufacturer Part Number | CON-SNT-C920AP48 |
| Form Factor | Service Plan |
| Supported Platform | Catalyst 9200 Series Switches |
CISCO SNTC-8X5XNBD Support for Catalyst 9200 48-port PoE+ Switch
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Regular price
$1,261.00
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$1,261.00
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MSRP: $1,268.00
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- Technical support service specifically for Catalyst 9200 48-port PoE+ Enhanced VRF
- 8x5 coverage model with support available during standard business hours
- Next-business-day hardware replacement ensures quick turnaround
- Part of Cisco's Smart Net Total Care (SNTC) support program
- TAA compliant and manufactured in the United States
- Designed to support devices from the C9200 Series
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Reduces network downtime with next-business-day repair and part replacement, minimizing operational disruption.
- Tailored for the C9200 Series, ensuring compatibility and efficient issue resolution by Cisco experts.
- 8x5 weekday support strikes a cost-effective balance between availability and budget for SMBs and enterprises.
Product Overview
The CISCO SNTC-8X5XNBD is a comprehensive support and maintenance plan tailored for the Catalyst 9200 48-port PoE+ Enhanced VRF switch. Designed to minimize downtime, this service includes reliable technical support and next-business-day hardware replacement, aligned with an 8x5 service model—a perfect fit for businesses that operate during standard business hours and require dependable turnaround on their network hardware components.
This support service falls under Cisco’s Smart Net Total Care (SNTC), which streamlines issue resolution and boosts system availability. It is suitable for the C9200 Series and includes key enterprise features designed for fast response and regulatory compliance, including TAA compliance. By sourcing support directly from Cisco, customers ensure firmware updates, access to Cisco's expert resources, and consistent lifecycle maintenance.
Ideal for organizations that rely heavily on network uptime yet seek to balance cost versus 24/7 premium support solutions, the SNTC-8X5XNBD provides the reassurance of infrastructure continuity backed by Cisco’s global support ecosystem. Whether for corporate IT departments or managed service providers, this plan is an efficient way to maintain peak network performance and enhance operational agility.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliance | Yes |
| Regulatory Compliance | Yes |
| RoHS Compliance | Yes |
| Environmental Compliance | Yes |
| Service Availability Region | Global (dependent on regional Cisco support infrastructure) |
Interfaces
| Service Applicable For | Catalyst 9200 48-Port PoE+ Enhanced VRF Model |
| Network Appliance Type | Managed Enterprise Switch |
Additional Program Benefits
| Proactive Diagnostics | Available with Smart Net Total Care |
| Inventory and Contract Management Portal | Included |
| Lifecycle Management and Alerts | Yes |
| Eligibility | Valid for post-warranty and active support units on C9200 Series |
| Support Delivery Method | Online and Cisco TAC Support Channels |
| Part Replacement Delivery Target | Next Business Day (based on region) |
Cloud Management & Licensing
| Smart Net Total Care (SNTC) | Included |
| Access to Cisco Support Tools | Yes |
| Software Updates Access | Yes |
| Online Documentation and Resources | Yes |
| TAC Support (Technical Assistance Center) | Yes |
| RMA (Return Merchandise Authorization) | Next Business Day Advance Replacement |
Advanced Security Features
| Access to Security Advisories | Yes |
| Ongoing Vulnerability Reporting | Yes |
| Security Incident Support | Yes |
| Firmware and Software Security Updates | Included |
Physical & Environmental
| Hardware Replacement Method | Advance Replacement |
| Service Level | 8x5xNBD (8 hours/day, 5 days/week, Next Business Day) |
| Contract Type | Cisco SNTC Maintenance Contract |
