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CISCO SNTC-8X5XNBD Support for Catalyst 9300 24p Deep Buff mGig UPOE

VENDOR: CISCO Mfg Part#: CON-SNT-C9304XBE
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$1,837.00
$1,837.00
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MSRP: $1,847.00
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  • Technical support included with next business day response time
  • 8 x 5 coverage during standard business hours
  • Designed specifically for Cisco Catalyst 9300 Series (C9300)
  • TAA compliant, suitable for government and regulated sectors
  • Service originated in the United States
  • Supports 24-port Deep Buffer mGig UPOE configurations

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Key Benefits

Eye-Insights
  • Delivers critical next business day support for rapid hardware replacement and minimal downtime.
  • Purpose-built for Cisco's C9300 Series, ensuring compatibility and optimized service delivery.
  • TAA compliance enables deployment in sensitive or government-regulated environments.

Product Overview

The CISCO SNTC-8X5XNBD support plan is designed to optimize uptime and maintain operational continuity for businesses relying on the Catalyst 9300 Series switches, specifically the 24-port Deep Buffer mGig UPOE configurations. This service agreement includes technical support with a next business day response time, delivering quick hardware replacement and expert assistance during business-critical hours (8 hours a day, 5 days a week).

This service agreement is geared towards IT departments and enterprise network administrators who prioritize minimal network downtime and need dependable support frameworks. Its TAA compliance makes it suitable for procurement in government and other regulated sectors. Originating from the United States, it also meets sourcing and compliance requirements for certain sensitive implementations.

Tailored for customers using the C9300 platform, the SNTC-8X5XNBD ensures that maintenance and issue resolution are seamlessly handled, preserving productivity and infrastructure stability. It is a strategic investment for reducing MTTR (Mean Time To Repair) and optimizing total cost of ownership for advanced switch deployments.

Specifications

Product Overview
Product Type Technical Support Service
Service Name Smart Net Total Care (SNTC) 8x5xNBD
Supported Product Cisco Catalyst 9300 24-Port Deep Buffer mGig UPOE Switch
Part Number CON-SNT-C9304XBE
Form Factor Service Contract
Service Coverage Hours 8 hours per day, 5 days per week
Service Duration 1 Year
Service Availability Business Hours
Response Time Next Business Day (NBD)
Service Delivery Method On-site Hardware Replacement

Wireless Features
Wireless Support

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Contractual Compliance Meets enterprise and government sourcing standards
RoHS Compliance
ISO Certified Support Processes Yes

Advanced Security Features
Security Monitoring Included as part of Cisco SNTC
Security Alerts and Advisories Included via Cisco SMARTnet/TAC
Hardware Diagnostics Enabled via SNTC portal and support agents
Threat Intelligence

Interfaces
Compatible Interfaces For use with C9300 Series, including mGig and UPOE

Physical & Environmental
Physical Delivery Yes – Replacement hardware shipped when required
Shipping Method Next Business Day Shipment
Logistics Origin Domestic (United States)

Cloud Management & Licensing
Cloud Monitoring Included Yes – via Cisco Smart Net Total Care Portal
Management Interface Cisco Smart Net Total Care Portal
License Type Subscription License
License Term 1 Year
Software/Cloud Entitlement Entitled to software updates and Cisco TAC access
Renewability Yes – renewable annually
Smart Account Integration Yes

Support Features
Support Type Cisco Technical Assistance Center (TAC)
Hardware Replacement Advance Replacement – Next Business Day
Access to Cisco TAC 24x7 access for registered severity cases
Service Code CON-SNT-C9304XBE
Technical Resources Access Yes – Online tools, updates, firmware
Product Line Supported Cisco Catalyst 9300 Series Switches