Type | Technical Support Service |
Supported Product | Cisco CBS110 24-Port GE Unmanaged Switch |
Form Factor | Service Agreement |
Power Requirements | |
Weight |
Cisco SNTC-8X5XNBD Support for CBS110 Unmanaged 24-port GE Switch



Key Benefits

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- Provides rapid technical issue resolution with next business day response time for mission-critical environments.
- Ensures compliance with federal regulations through TAA-compliant service and U.S.-based manufacturing.
- Designed for the CBS100 Series, streamlining support with tailored service coverage and improved device uptime.
Product Overview
The Cisco SNTC-8X5XNBD support contract delivers dependable technical support for the CBS110 Series 24-port GE switch, including next business day response and 8x5 coverage. It is TAA-compliant and supports U.S.-based installations, making it ideal for commercial and government settings. Designed to prevent downtime and maintain operational stability, this service enhances ROI for smaller and mid-sized networks relying on CBS100 Series devices.
Specifications
Product Overview
Interfaces
Device Interface Type |
Physical & Environmental
Physical Form | Electronic or Paper Entitlement |
Operating Temperature | |
Storage Temperature | |
Relative Humidity Range |
Cloud Management & Licensing
Management Interface | Cisco Support Portal |
License Type | Service Contract |
License Term | 12 Months |
Cloud-Delivered Features | |
Renewable | Yes |
Coverage & Support Features
Service & Support Type | Network Services / Support |
Service Includes | Technical support |
Coverage Hours | 8x5 (8 hours per day, 5 days per week) |
Response Time | Next Business Day (NBD) |
Contract Length | 1 Year |
Support Method | Phone and Online Support |
Service Level Agreement | Next Business Day Hardware Replacement |
Target Users | Small and Medium Business |
Service Location | On-site (Hardware Replacement) |
24x7 Access to Cisco TAC | No |
Customer Access Tools | Cisco Support Portal |
Features | Support for CBS100 Series Switches |
Wireless Features
Wi-Fi Supported |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | UNITED STATES |
RoHS Compliant | |
Regulatory Compliance |
Advanced Security Features
Security Updates Included | Yes (During Coverage Term) |
Firmware Access | Yes (For Supported Device) |
Malware Protection | No |
IDS/IPS Features | No |
Firewall Support | Not Applicable |
Content Filtering | No |