| Type | Smart Net Total Care (SNTC) Support Contract |
| Form Factor | Support Service (for Network Hardware) |
| Coverage | 8x5 |
| Response Time | Next Business Day |
| Hardware Replacement | Yes |
| Software Support | Yes |
| Remote Technical Support Hours | 8 hours/day, 5 days/week |
| Onsite Support | No (Advance Hardware Replacement) |
| Supported Product Series | Cisco Nexus 9300 Series |
| Supported Model SKU | N9KC93X3 |
| Included Services | Hardware replacement and TAC support |
| Contract Type | SNTC-8X5XNBD |
| Service Term | Annually renewable |
CISCO SNTC-8X5XNBD Support for Nexus 9300 N9KC93X3 Switch
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$1,971.00
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MSRP: $1,982.00
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- Next Business Day (NBD) hardware replacement service
- 8x5 technical support coverage for business hours assistance
- Applies to Nexus 9300 Series with 48p 1/10/25G and 6p 40/100G configuration
- Includes network services and technical support
- TAA compliant – suitable for regulated or government deployments
- Country of origin: United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures rapid hardware replacement and minimizes network downtime via next business day service.
- Provides dedicated technical support during business hours, ideal for standard enterprise IT schedules.
- Fully TAA compliant, making it a strong fit for government and compliance-sensitive environments.
Product Overview
The CISCO SNTC-8X5XNBD support contract offers a dependable and timely service solution for the Nexus 9300 Series network switches, especially suited for the model incorporating 48 ports of 1/10/25G and 6 ports of 40/100G connectivity. This contract ensures next business day (NBD) replacement and technical assistance during standard business hours (8x5), tailored for IT teams that demand minimal network downtime but do not require 24/7 support coverage.
As part of Cisco's Smart Net Total Care (SNTC) portfolio, this service includes hardware replacement and technical support geared to optimize serviceability and lifecycle management. The included features are specifically for systems from the N9300 series and are fully TAA compliant—an important consideration for government and regulated environments. Originating from the United States, the coverage demonstrates Cisco’s commitment to delivering support aligned with security and compliance requirements.
Enterprises relying on critical switch infrastructure can benefit from the peace of mind this service brings, knowing that their key networking equipment is backed by Cisco-certified support professionals and spare-part logistics infrastructure. This support option helps reduce operational disruptions and accelerates issue resolution times, translating into improved network efficiency and sustained reliability.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud Integration | Yes, via Cisco Smart Net Total Care Portal |
| Management Tools | Cisco Smart Net Total Care Portal |
| Software Download Access | Yes |
| License Required | Yes (entitlement for contract fulfillment) |
| License Type | Service Contract |
| Contract Activation | Required upon purchase |
Advanced Security Features
| TAC Support for Security Features | Yes |
| Support for NX-OS Security Enhancements | Yes |
| Security Advisory Notifications | Included via Cisco Smart Net Total Care |
Interfaces
| Compatible Port Types | 48x 1G/10G/25G + 6x 40G/100G Ethernet |
| Compatible Interface Standards | Ethernet, 10 Gigabit Ethernet, 25 Gigabit Ethernet, 40 Gigabit Ethernet, 100 Gigabit Ethernet |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| US Government Compliance | Yes |
| RoHS Compliance | Yes |
| Environmental Certification | Yes (Cisco sustainability compliance) |
Physical & Environmental
| Applies to Physical Product | Cisco Nexus 9300 Series Fixed Switches |
| Hardware Coverage Type | Device-specific (for N9KC93X3 model) |
