Type | Network maintenance and support contract |
Supported Product Series | Cisco Catalyst 8500 Series |
Form Factor | |
Weight | |
Power Requirements |
CISCO SOLN SUPP 24X7X4 Cisco C8500-12X4QC S Support Contract



Key Benefits

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- Ensures rapid issue resolution with a guaranteed 4-hour response time.
- Provides peace of mind through round-the-clock access to expert technical support.
- Meets regulatory procurement needs with TAA-compliance for federal or public sector clients.
Product Overview
The CISCO SOLN SUPP 24X7X4 Cisco C8500-12X4QC S support contract delivers high-availability assistance and 24/7 maintenance for CAT8500 Series networks. Offering 4-hour response time, it minimizes downtime and supports mission-critical performance. With TAA compliance and U.S. origin, it's ideal for enterprise and government use. Benefit from Cisco’s trusted expertise in network security and support infrastructure.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Antennas | |
Wireless Frequencies |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | |
Certifications |
Advanced Security Features
Firewall Features | Depends on underlying hardware (e.g., C8500-12X4QC supports full-stack security) |
Intrusion Prevention System (IPS) | Available through integrated Cisco security stack |
Content Filtering | Available via Cisco Umbrella or integrated tools |
Malware Protection | Available via Cisco Threat Intelligence (Talos) |
Interfaces
Interface Types Supported | Varies by supported hardware (CISCO C8500-12X4QC) |
Port Count Supported | Supports up to 12x10GbE + 4x100GbE ports (hardware-dependent) |
Data Transfer Rates Supported | Up to 1 Tbps system throughput |
Physical & Environmental
Dimensions | |
Operating Temperature Range | |
Storage Temperature Range | |
Relative Humidity (Operating) | |
Relative Humidity (Storage) |
Cloud Management & Licensing
Management Interface | Cisco DNA Center (hardware dependent) |
License Type | Solution Support Contract |
License Duration | Annual |
Included Features | 24x7 technical support, 4-hour hardware replacement |
Cloud Management Compatibility | Yes (via Cisco DNA Center if licensed) |
Service Details
Service & Support Type | Network Services / Support |
Service Included | Technical support |
Response Time | 4 Hours |
Support Coverage | 24 x 7 |
Contract Duration | 1 Year |
Manufacturer Part Number | CON-SSSNP-C850QC12 |
Contract Features | For Cisco Catalyst 8500-12X4QC, solution-level support |