Plan Type | Solution Support 24x7x4 |
Coverage | 24x7 access to Cisco expert support |
Hardware Replacement | 4-hour on-site hardware replacement |
Supported Hardware Model | Cisco Nexus 9300 with 48P |
Service Duration | 12 months |
Target Customers | Enterprise, Government, and Mission-critical Operators |
Service Availability | Worldwide (restrictions may apply) |
Cisco SOLN SUPP 24X7X4 Nexus 9300 with 48P Maintenance Plan


Key Benefits

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- Supports business continuity through 24/7 expert consultation and expedited hardware service
- Ideal for TAA-sensitive environments such as government and regulated industries
- Designed specifically for Cisco Nexus 9300 infrastructure, ensuring vendor-optimized support
Product Overview
The Cisco SOLN SUPP 24X7X4 Nexus 9300 with 48P maintenance plan offers 24/7 expert support and 4-hour hardware replacement for mission-critical operations. Manufactured in the United States and TAA-compliant, this solution meets federal procurement standards and enterprise-grade service expectations. Designed for organizations requiring maximum uptime, it minimizes network downtime through accelerated service response. Hardware specifics are not provided in the available data.
Specifications
Product Overview
Advanced Security Features
Incident Response Support | Available via TAC |
Cisco Security Advisory Access | Included |
Secure Portal Access | Enabled with Cisco credentials |
Physical & Environmental
Applicable Hardware Size | 1RU or 2RU (Nexus 9300 series switch form factor) |
Installation Type | Rack-mounted (hardware dependent) |
Wireless Features
Wireless Support | Not applicable – hardware is a wired switch |
Cloud Management & Licensing
Cisco Smart Licensing | Required for entitlement tracking |
Included Management Tools | Cisco TAC Access, Cisco Knowledge Base |
Service Portal | Cisco Support Case Manager |
RMA Process Management | Included |
Proactive Diagnostics | Available with coverage |
Software Updates Included | Yes (for covered hardware) |
License Contract ID Required | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Cisco Certifications | ISO 9001, ISO 27001, Common Criteria EAL4+ |
Environmental Compliance | RoHS, WEEE, REACH (for supported hardware) |
Interfaces
Supported Interface Type | Ethernet (SFP+, QSFP+, etc. depending on model) |
Port Count | 48 ports (based on Nexus 9300 model selected) |
Data Transfer Rates | Up to 10/40/100Gbps (varies by model) |
Management Interfaces | Console, USB, Ethernet (on hardware) |
Service Delivery & SLA
Response Time SLA | 4-hour onsite hardware replacement |
Support Availability | 24 hours/day, 7 days/week |
Telephonic Technical Support | Yes – via Cisco TAC |
Online Knowledge Base Access | Yes |
Case Escalation Priority | Included based on severity |
Service Coverage Level | Mission-critical enterprise applications |
Contract Type | Cisco CON-SSSNP (Solution Support for Named Products) |
Manufacturer Part Number | CON-SSSNP-TA93YCFX |