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CISCO SOLN SUPP 8X5X4 UCS SP8 C240M4SX ENTRY PLUS

VENDOR: CISCO Mfg Part#: CON-SSSNE-FIM6324
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$734.00
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MSRP: $738.00
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  • - 8x5x4 service coverage (8 hours/day, 5 days/week, 4-hour response time)
  • - Designed for Cisco UCS SP8 C240M4SX ENTRY PLUS systems
  • - Includes hardware with Intel E5-2630 V3 processor
  • - TAA compliant for regulated industry deployments
  • - Country of origin: United States

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Key Benefits

Eye-Insights
  • - Provides robust service support with a 4-hour response on business days, reducing downtime risks
  • - Complies with TAA regulations, ideal for government and compliance-sensitive sectors
  • - Matches coverage to the specific UCS SP8 C240M4SX hardware configuration, ensuring relevant support

Product Overview

The CISCO SOLN SUPP 8X5X4 UCS SP8 C240M4SX ENTRY PLUS W/E5-2630 V3,4X1 is designed to provide timely technical assistance and expedited hardware replacement for Cisco UCS servers. With 8x5x4 response coverage, this plan ensures your infrastructure remains operational within high-availability enterprise environments. It is TAA-compliant and sourced from the United States, making it suitable for government or regulated deployments. This solution delivers predictable support coverage that protects business continuity and maximizes IT service value.

Specifications

Product Overview
Product Type Solution Support Service
Service Category Cisco Solution Support 8x5x4
Supported Device Cisco UCS SP8 C240 M4SX Entry Plus
Service Description 8x5x4 response coverage – 8 hours per day, 5 days per week, 4-hour hardware replacement
Form Factor Hardware and Software Support
Onsite Support Availability Yes (4-hour on-site response)
Target Customer Enterprise/Government
Service Duration 1 Year (varies per contract)
Serviced Platform SKU UCS SP8 C240M4SX Entry Plus with Intel Xeon E5‑2630 v3, 4x 1TB HDDs
Power Requirements Dependent on covered hardware device

Wireless Features
Wireless Support Not applicable

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Service Model Compliance Cisco Services Contract
Certifications Required for Technicians Cisco Certified Support personnel
Export Compliance Subject to U.S. export regulations

Advanced Security Features
Security Advisory Coverage Yes – security bulletins provided with support
Secure Remote Access Capability Yes – via encrypted Cisco channels
Malware Protection Support Cisco will advise on remediation steps with TAC
Zero Trust Architecture Guidance Available through Cisco Solution Support team

Interfaces
Supported Platform Interfaces Cisco UCS Virtual Interface Cards, Ethernet, Fibre Channel
Primary Interface for Support Cisco TAC (Technical Assistance Center)
Remote Diagnostic Interface Cisco Intersight / Remote TAC Tools
Phone Support Interface 24x7 hotline for case opening

Physical & Environmental
Coverage Location Customer-premises or Cisco-authorized service center
Hardware Replacement Timeframe 4 hours after problem diagnosis
Service Scheduling Business hours (8 hours/day, 5 days/week)
Environmental Conditions Dependent on covered Cisco UCS system specifications
Preventative Maintenance Not included

Cloud Management & Licensing
Cloud Support Tools Cisco Intersight, My Cisco Entitlements
License Coverage Includes software support for covered product
Contract Management Cisco Services Portal (CSP), Smart Licensing optional
Renewal Method Cisco Smart Net Total Care portal or via partner
Remote Management Eligibility Yes, with authorized Cisco account
Incident Tracking Tools Cisco TAC, Cisco Intersight, Case Manager