| Service & Support Type | Network Services / Support |
| Features | for ICV Series |
Cisco SOLN SUPP 8X5XNBD VG400 Service Support

Key Benefits
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- Ensures minimal downtime with Next Business Day technical response.
- Complies with TAA regulations, ideal for government and federal contracts.
- Optimized support for Cisco VG400 and ICV Series, ensuring compatibility and efficiency.
Product Overview
The Cisco SOLN SUPP 8X5XNBD support plan is a tailored service and support offering for the Cisco VG400 Analog Voice Gateway, designed to help businesses maintain robust and highly available network communications. With coverage provided five days a week, eight hours per day, this plan includes next business day response times for hardware issues, minimizing operational disruptions and maintaining productivity.
This support package includes comprehensive technical assistance and network services, giving IT teams direct access to Cisco’s expert assistance for diagnostics and remediation. The service is specifically engineered for the ICV Series, ensuring compatibility and quick resolution of version-specific issues. Moreover, the plan is TAA compliant, making it a suitable option for public sector and federally regulated environments.
Manufactured and supported in the United States, this service plan provides strategic value for organizations using the Cisco VG400, offering peace of mind with guaranteed response coverage. It's ideal for enterprises that require consistent uptime in voice systems across distributed branch environments, while also ensuring adherence to government procurement standards.
Specifications
Primary Information
General
| Response Time | Next Business Day |
UNSPSC Code
| UNSPSC Code | 81111812 |
Service&Support
| Service Included | Technical support |
| Coverage | 8 x 5 |
Special Feature
| COO | UNITED STATES |
| TAA compliance | Yes |