| Service & Support Type | Network Services / Support |
| Features | for UCSC Series |
CISCO SSPT DR 24X7X4OS Support for UCS C240 M5

Key Benefits
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- Provides critical 24x7x4 on-site support to minimize downtime for UCS C240 M5 deployments
- TAA compliance makes it ideal for government and public sector infrastructure
- Tailored service improves equipment longevity and ROI by ensuring rapid professional intervention
Product Overview
The CISCO SSPT DR 24X7X4OS is a high-availability on-site technical support package designed for UCS C240 M5 systems equipped with 24 SFF and 2 rear drives (excluding CPU). With a rapid 4-hour onsite response time and 24x7 coverage, this service is ideal for mission-critical IT environments where continuous uptime and prompt issue resolution are essential.
Tailored specifically for the UCSC Series, this support agreement offers advanced diagnostics and maintenance from Cisco-certified technicians at your facility. It provides peace of mind by ensuring issues are addressed quickly, helping to maintain system performance and reliability. The inclusion of TAA compliance and a U.S. country of origin make it suitable for federal and public sector deployments needing regulatory assurance.
This service plan is aligned with Cisco’s commitment to top-tier enterprise support, offering technical reassurance and operational continuity. It is an essential asset for organizations that rely on the UCS C240 M5 to run data-intensive operations, maximize productivity, and reduce potential losses from hardware failure and downtime.
Specifications
Primary Information
General
| Response Time | 4 Hours |
UNSPSC Code
| UNSPSC Code | 81111812 |
Service&Support
| Service Included | Technical support |
| Location | On-site |
| Coverage | 24 x 7 |
Special Feature
| COO | UNITED STATES |
| TAA compliance | Yes |